This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees empathize with others' points of view, the course is intended to teach employees to listen effectively, ask the right questions, and give…

The New York City Adult Literacy Initiative served 54,568 adults in sponsored classes in fiscal 1990-91. The program is administered through six agencies, including the public schools, City University of New York, a community development agency, and three public library systems. The Literacy Assistance Center was established to provide technical…

This course in giving presentations developed especially for hospital employees is designed to be taught onsite and to complement a hospital's other training and staff development efforts. The topical focus is workplace communication. It is designed as an 8-hour course, with four 2-hour sessions. The curriculum guide consists of a list of course…

With a national goal announced as "ending welfare as we know it," it is necessary to discuss questions regarding targeting, sanctions and incentives, service delivery, and success criteria for adult literacy programs that attempt to train low-literate adults for jobs. At present, there are about 14-15 million recipients of Aid to Families with…

This guidebook was designed to be a practical guide in developing workplace education programs. The handbook includes the following three sections: (1) background information, including details and supporting information about workplace education; (2) workplace education worksheets that adult education supervisors can take to the worksite to use…

An experimental study compared the effectiveness of a traditional General Educational Development (GED) curriculum with a literacy curriculum based on applied literacy skills. An experimental group of 34 adult students received GED instruction emphasizing functional and workplace contexts and supplemental instruction, whereas the 35 students in…

The teaching of literacy, primarily to second language learners, in the Vancouver, British Columbia, Municipal Workplace Language Training Program is examined. The program arose out of reports to the city's Equal Employment Opportunity (EEO) program about language difficulties among workers who couldn't pass tests required for promotion or…

An investigation focused on communication demands of the workplace, specifically those placed on checkout operators at a supermarket in Queensland, Australia. Key questions organized the investigation: What is the nature of communication in this workplace? How can this information be obtained? and How can the information be used to develop…

This coursebook provides materials for a course to improve the writing skills of workers in health care settings. The course is designed to be presented in eight sessions over a 4-week period. Stated objectives for the participant are as follows: feel more comfortable with on-the-job writing, understand and use a process approach to writing, be…

The curriculum for the International Ladies' Garment Workers' Union (ILGWU) English as a Second Language (ESL) and technical classes is a collection of instructional materials and suggestions focusing on workplace-related topics and issues. This guide is intended for use in classes where one technical and one ESL teacher are present and where…

One aspect of the Greece (New York) Central School District's Continuing Education Division is an adult literacy program for students who enter with a reading level below the sixth grade as measured by the Test of Adult Basic Education (TABE) (17 percent of students). Students at this level receive instruction in one of four environments: adult…

This curriculum was developed by a coalition of business and educational organizations, Project Workplace Literacy Partners in Chicago, to provide beginning workplace literacy instruction. The basic core curriculum is adaptable for use in a variety of workplace settings and in both job-specific and general work skills courses. The curriculum…

This book is designed to provide readers with an in-depth understanding of the 16 skills that employers believe are workplace basics. Part One centers on the economic importance of the 16 skills and provides a theoretical basis for why these skills are important. Part Two discusses the foundation skill, learning to learn, on which all other skills…

An estimated 25 million American workers will need to upgrade their skills during the 1990s if the U.S. economy is to stay competitive. The contribution of computers and electronic technology to productivity in education still remains to be proved. In the 1990s, technology for adult basic skills training will mean interactivity, multimedia, and…

This report analyzes recent English-language research on basic skills in the workplace. Part A, a thematic guide to the field, includes detailed references to publications listed in Part B. Section A1 indicates the scope. It defines basic skills and underlines the importance of other terms, especially key skills, information and communications…