African and coloured students continue to perform poorly both at public schools and institutions of higher learning. There are two main reasons for their weak performance -- a lack of literacy and numeracy skills, and being under-prepared. This article reports on two findings of a study that was conducted at two high schools in the Western Cape…

Resilience can be viewed as successful adaptation despite challenging or threatening circumstances (e.g. poverty). This article reports on an investigation of which the primary aim was to establish how additional educational support enhances adolescents' resilience and academic performance. A quantitative approach was followed using two schools.…

Some students struggle through medical school and do not have the confidence to seek help. This pilot study sought to explore the challenges and needs of medical students experiencing academic difficulty. Semi-structured interviews and online surveys were used to collect data from an academic advisor and thirteen medical students who had…

The study explored perceptions of postgraduate distance education students of University of Cape Coast (UCC). Specifically, associations between UCC postgraduate distance students' characteristics and satisfaction, as well as students' perceptions of physical facilities, staff-students relationship, facilitator quality, and student support…

This action research study, informed by qualitative critical bricolage methods explored immigrant-origin adult learners' lived experiences around education. It examined a California community college's practices and campus climate that hinder adult immigrant learners' equitable access to and success in postsecondary education. In an attempt to…

Communication Centers are well positioned to support communicating science efforts across campus. This manuscript, written by faculty who designed and facilitated a potpourri of support for nanoscience during the 2017-18 academic year, provides a detailed place to start for those who will take on this work at other institutions.

The satellite university campus is becoming more prominent in Australia, and may consist of a large proportion of students of low socio-economic status (SES). Concurrently, there is a governmental target to increase the proportion of low SES students at university. However, there are concerns that students of low SES may be less successful at…

Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, image of the university and culture/values. Design/methodology/approach: A research framework is developed for quality assessment…

Maximizing the positive impact of first-year experience (FYE) courses on students relies on effective collaboration between academic and student affairs. Professional development activities, especially with faculty, can be difficult to institute as power struggles, discordant goals, and unclear expectations abound. A Learner-centered Professional…

The student body in many higher education institutions (HEIs) has become more international, although student services are often offered in a generic one-size fits all approach. Traditionally, student services served as a key indicator of student satisfaction and influenced the mobility of international students' choices regarding study programme,…

This article presents findings of a study conducted to determine the impact of academic support provided through videoconferencing on the academic outcomes of Science, Technology, Engineering, and Mathematics students enrolled in high-risk science courses in higher education. A quasi-experimental nonequivalent posttest only design was employed to…

Engagement is considered key in measuring student development, offering valuable clues into the adaptation, motivation and participation of students. This article sheds light on the multifaceted construct of engagement and its implications for first-generation migrant adolescents. Participant interviews and observations were conducted to…

PACE Center for Girls is a Florida-based organization that provides academic and social services to girls of middle school and high school age. Girls who attend PACE have a specific set of characteristics that put them at risk of involvement with the juvenile justice system and other negative outcomes. PACE seeks to reduce the likelihood of…

Integrated Planning and Advising for Student Success (iPASS) is an initiative funded by the Bill & Melinda Gates Foundation to support colleges seeking to incorporate technology into their advising and student services. In iPASS, such technology is intended to increase advising's emphasis on a student's entire college experience, enabling…

In 2012, more than five percent of all postsecondary students were veterans or currently serving in the military, and 43% attended a public 2-year institution (Ahern, Foster, & Head, 2012). The Collegiate Veteran Affairs Program, at a public 2-year college in the southeastern part of the United States, serves as the point of contact for…