There is no doubt that quality administrator preparation is critical because research has documented that successful school leaders have a strong influence on student achievement as they set direction, support and develop effective teachers, and as they implement effective organizational processes. Yet, it seems that every day the media reports…

The conceptualization and empirical assessment of service quality in juvenile justice remains limited. There are few reports on programmatic attempts to assess satisfaction in juvenile justice programs or attempts to include what constitutes quality of service from multiple customer perspectives. This article describes a potential model, the Gap…

In this study, 254 Royal Roads University School of Business learners (graduates and undergraduates) were surveyed on their online course-related reading habits and choices. Based on their responses and anecdotal comments and the data from follow-up interviews with six of the participants, learners preferred print copies of text materials for…

The authors draw on data from weekly e-mail responses to a questionnaire completed by beginning teachers placed in one-year, paid, internships. Interns were assigned mentors who responded every several weeks, also via e-mail, to a questionnaire about the interns and their development. Data from 23 interns were analyzed. Seven themes were…

International education exchange is a growing phenomenon. In 2000, there were an estimated 1.8 million students studying in countries other than their own. Subsequently, there has been an increase in research relating to student exchange programs, although much of this work remains unpublished and has focused on the issues surrounding American and…

This article reports on the experiences of six participants in a Master's degree in Education (M.Ed.) programme based at the University of Exeter who had all contributed to a collection of academic papers on educational research in a distributed community. The programme was a distance learning one which had a special focus on application of ideas…

In Spring 2007, educators in 63 participating Ohio school districts across the state spoke out on working conditions in their schools by participating in a web-based survey that addressed key teaching and learning conditions related to time, empowerment, school leadership, professional development, and facilities and resources. This is the final…

Background: Schools are in a unique position not only to identify mental health problems among children and adolescents but also to provide links to appropriate services. This article describes the characteristics of school mental health and social services in the United States, including state- and district-level policies and school practices.…

A study was conducted at the Trumbull Campus of Ohio's Kent State University (KSU) to gather data on the motivations and characteristics of students who transferred from the campus. A sample was developed from the 423 students who requested transcript forms in 1992 and 1993, as well as 50 students identified as having transferred to KSU's Kent…

During the past 3 years, CAUSE and the University of Miami (Florida) have sponsored a survey to identify the most important issues facing information technology managers for the 1990s. Data from previous years were merged with postcard survey data from the 1994 survey. The survey, which was mailed to 1,012 institutions of higher learning and sent…

The availability of serials through databases has provided libraries with a new format for acquiring information. The extent to which the growth in electronic databases can help the librarian control costs while meeting the demand of accrediting agencies was studied through an exploratory survey of the 48 specialized accrediting agencies of the…

The "Criteria for Accreditation" (1991) and reaffirmation published by the Southern Association of Colleges and Schools were validated through a survey of alumni. The criteria were developed to assist institutions in evaluating their effectiveness. In all, 2,300 survey instruments were mailed to college alumni in the United States. Of…

This report is the culmination of a project that assessed the status of arts education in the public schools in Indiana. Detailed information on Indiana's total arts education program, including the areas of music, visual art, theater and dance education, was solicited by a comprehensive mail survey. An executive summary states that: arts literacy…

A two-part questionnaire was mailed early in 1990 to all graduate schools of library and information science accredited by the American Library Association to solicit their views on the impact of the changing information environment on the content of introductory courses in the field. The first part focused on the administrative aspects of the…

In 1986, a study was conducted at Rancho Santiago College (RSC) to determine the reasons that students whose educational goal was to transfer to a four-year college did not complete their objective. In fall 1983, 6,030 of the students enrolled at RSC indicated on their application for admission that they planned to transfer to a four-year college.…