Examined a procedure for identifying and resolving discrepancies in ratings, focusing on the third rater adjudication procedure used in scoring the Test of Spoken English. Results for 1,446 adult examinees demonstrate that implementing a discrepancy resolution procedure is not sufficient in itself for quality control monitoring. (SLD)

Presents theoretical considerations on both similarities and differences between information management and knowledge management and presents a conceptual model of basic knowledge management processes. Discusses total quality management and quality control in the context of information management. (Author/LRW)

Defines ISO 9000, the quality control standard of the International Organization for Standardization (ISO), and looks at the benefits of ISO certification. Looks at the four levels of ISO 9000 and discusses the construction of training courses to prepare ISO documentation. (JOW)

This paper outlines the ways in which successive UK governments have regulated and controlled the teaching profession since the 1980s. Key initiatives relating to curriculum, school effectiveness and individual teacher performance are considered in some detail, because these issues have arguably had the greatest impact upon teaching and learning.…

This article provides the background and describes the processes involved in establishing a national approach to benchmarking the way universities engage with their local and regional communities in Australia. Local and regional community engagement is a rapidly expanding activity in Australian public universities and is increasingly being seen as…

This paper first presents and then discusses the attitudes towards and perceptions of education officers regarding introducing a school-based continuous assessment of speaking in the Botswana General Certificate of Secondary Education (BGCSE) ESL examinations as provided for in the BGCSE English syllabus in Botswana. Three categories of education…

This article outlines a methodology for characterising features of programme-level assessment environments so that the relationship between features of the assessment environment and students' learning response can be studied. The methodology was developed through the detailed case study of nine undergraduate degree programmes: one in each of…

Systems designed to ensure that teaching and student learning are of a suitable quality are a feature of universities globally. Quality assurance systems are central to attempts to internationalise higher education, motivated in part by a concern for greater global equality. Yet, if such systems incorporate comparisons, the tendency is to reflect…

Purpose: The paper seeks to deepen the understanding of university lecturers' perceptions of quality. Design/methodology/approach: The paper employs a literature review to establish a robust analytical framework and the use of in-depth, semi-structured interviews with a random sample of 20 lecturers in a range of UK universities. The interview…

Through a quantitative analysis on the school conditions of 71 key universities in the light of some measurable indicators, this paper concludes that all these universities have positively adapted themselves to the massification and diversification of higher education. Suggestions are as follows: (1) the construction of the quality assurance…

International assessment studies have shown since decades that Japanese students score highly on math and science tests. As a consequence, many scholars, education policy officials and journalists outside Japan share the opinion that quality of education is ensured and turn to the Japanese educational system to identify educational effectiveness…

Australian universities need to maintain their high reputation for quality in order to attract and retain buyers of Australian education-related products. Learners are becoming increasingly discerning in terms of what they are buying and why they should buy it. Thus, quality is a critical issue for Australian university programs in general as well…

As the college admissions process has gotten much more competitive, the number of high school students taking Advanced Placement (AP) courses has soared. At the same time, policymakers and education leaders seek to get more minorities and students not on the college track to sign up for AP and other rigorous classes. But as high schools have…

Early childhood provision in England is undergoing a period of expansion and change. Policy for English early years education and care is based on principles of serving children in need rather than entitlement for all. The result is a two-tier system of private and state provision. Music has benefited from this increase in interest and investment.…

This article offers a philosophical contribution to recent debates about the assessment of quality in educational research. It shows how criticisms of the quality of educational research--pointing to its failure to meet epistemic criteria of rigour and practical criteria of relevance--are an inevitable manifestation of the flawed assumption that…