This learning module, which is part of a management and supervisor training program for managers and supervisors employed at the Department of Energy's Waste Isolation Division, is designed to teach trainees to apply conduct of operations principles to their area(s) of responsibility. The following topics are covered in the module's individual…

This curriculum package on communication--the machinery of management for supervisors, auditors, and training instructors has been developed by the Workforce 2000 Partnership, a network of industries and educational institutions that provides training in communication, computation, and creative thinking to employees and supervisors in textile,…

These two documents are part of the workplace success training program provided to employees of a large metropolitan hospital. The first manual is intended for hospital employees, and the second is intended for supervisors. Included in the employee guide are an ice breaker activity, participant self-evaluation, and learning styles inventory and…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. The module is intended to meet the learning needs of production workers who may have limited basic skills or literacy. This module, which addresses conflict resolution, focuses on helping employees understand…

This instructor's manual for workplace trainers contains the materials required to conduct a course in basic workplace mathematics skills. The course consists of six lessons for workers and two lessons for supervisors that discuss the following: concepts taught in the six lessons; workers' progress in the individual lessons; and strategies for…

This document offers materials for a 16-hour course on reading and writing tasks performed by front-line hospital supervisors who have a high school education. The course was part of a workplace literacy project developed by Mercer County Community College (New Jersey) and its partners. The document begins with an explanation of the project, a…

This manual is designed to help supervisors perform their duties, whether in the public or private sector or in a community organization. It provides information to help supervisors understand the individuals with whom they work, orient new workers to their jobs, plan and organize the work to be performed, assign and monitor tasks, conduct…

Teacher evaluation remains a controversial and disruptive area. The problems arise from the way evaluations are carried out. In many cases the evaluation system used is the problem. This book discusses teacher evaluation by providing characteristics separating effective and less effective systems. It presents eight commonalities identified in…

This self-instructional unit for supervisors and managers in the British hotel and catering industry is designed to consolidate the work covered in a 1-day course. The document begins with an introduction and advice on how to use the unit. The following topics are covered: (1) the law and personnel procedures; (2) consultation and negotiation; (3)…

This module is the third volume in a series of instructional materials on landscape management. The materials are designed to help teachers train students in the job skills they will need in landscape occupations. The module contains six instructional units that cover the following topics: orientation; basic landscape design principles; irrigation…

This student guide is intended to assist persons employed as supervisors in understanding and practicing principles of occupational health and safety. Discussed in the first three sections are the following topics: health and safety at work (causes of accidents, ways of dealing with and reporting accidents, procedures for preventing accidents and…

Experiential Learning graduate credits are awarded to students enrolled in the Institute for Personal and Career Development (IPCD) graduate programs for knowledge acquired from on-the-job training, on-the-job experiences, non-university workshops, other vocation-related experiences, or avocational achievemnts. These experiences and achievements…

A study was conducted to determine the factors that account for the sustained and unusually high rate of participation in tuition-assisted education by Polaroid employees. Information was gathered by interviews with Polaroid management officials in the Human Resources Development Group; staff of the Education and Career Planning Department; and…

Based on the author's experiences with the Direct Instruction Follow Through Project at the University of Oregon and with the PLATO Corrections Project at the University of Illinois, this "how to do it" book articulates the conditions and procedures believed critical in implementing educational programs from the planning and theoretical…