This curriculum package on workplace basics for supervisors is a product of the Workforce 2000 Partnership, which combined the resources of four educational partners and four industrial partners in Alabama, Georgia, and South Carolina to provide education and training in communication, computation, and critical thinking to employees in the…

These two documents are part of the workplace success training program provided to employees of a large metropolitan hospital. The first manual is intended for hospital employees, and the second is intended for supervisors. Included in the employee guide are an ice breaker activity, participant self-evaluation, and learning styles inventory and…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. The module is intended to meet the learning needs of production workers who may have limited basic skills or literacy. This module, which addresses conflict resolution, focuses on helping employees understand…

This document contains three papers from a symposium on international perspectives on human resource development (HRD). The first paper, "Human Resource Development Practices in American and Chinese High-technology Companies in Taiwan" (Hsin-yi Chen), uses quantitative and qualitative data on HRD practices in high-technology companies in…

The Greater Avenues for Independence (GAIN) program is a comprehensive effort by the state of California to provide education, and employment and support services to eligible welfare recipients. In cooperation with county welfare departments, the California community colleges (CCC) are one of the major systems providing GAIN services to welfare…

This study focuses on the connection between education and the world of work and the urgency of the endeavor to educate the work force. Part I considers the resources for adult learning in the United States, with a focus on the major providers outside the traditional education system. Technological resources that can extend educational…

Equal opportunities programs in the Member States of the European Community (EC) are based on international law, EC law, and various legal provisions at the national level. Two main types of positive action can be identified among the various initiatives implemented in the different Member States: (1) governmental promotion of positive actions…

A study investigated why single parents and displaced homemakers did not choose nontraditional careers more frequently. A survey was administered to 171 men and women in 7 locations in Kentucky who were enrolled in single parent/homemaker programs or in Job Training Partnership Act, vocational training, or associate degree programs. The six-part…

This manual presents training standards for truck and coach mechanics and is intended to be used by apprentice/trainees, instructors, and companies in Ontario, Canada, as a blueprint for training or as a prerequisite for accreditation/certification. The training standards identify skills required for this occupation and its related training…

An instructional system design model was developed for training new employees of the American Express TRS (Travel Related Services) Company, Inc. on the Distributed Office Support System (DISOSS), an electronic mail system. The project used the Interservice Procedures for Instructional Systems Development, which consists of five phases: analysis,…

The Young Adult Learning Academy (YALA) established by the Office of the Mayor of New York City serves dropouts aged 16 to 24 years of age who read below the eighth-grade level. Fourteen independent agencies recruit the students and provide services that include counseling, work maturity training, and job placement. During fiscal year 1990, YALA…

This book contains 13 papers that identify major education and work issues related to post-compulsory schooling in Australia. The following papers are included: "Changing Policy Perspectives" (Millicent E. Poole); "A Historical Essay" (Andrew Spaull); "A Philosophical Perspective" (Colin W. Evers); "School to…

These proceedings contain 28 papers (20 in English and 8 in French), including the following: "Beyond Ideology: The Case of the Corporate Classroom" (Zinman); "De quelques dimensions paradoxales de l'education interculturelle" (Ollivier); "Ideology, Indoctrination and the Language of Physics" (Winchester);…

This program guide documents a custodial job family curriculum that develops competence in generic work force education skills through business writing/clerical skills and reading and writing courses. An annotated table of contents lists a brief description of the questions answered in each section. An introduction presents a program abstract and…