This response of the University of Florida College of Dentistry to the Institute of Medicine's 1995 report concerning the present status and future needs of dental education stresses implications of eroding state funding for higher education. It notes use of the IOM report in the university's reorganization of the predoctoral curriculum as well as…

This high school language arts teacher combined the ideas of Total Quality Management (TQM) with traditional and cooperative learning techniques in his Journalism I class. Students used the process to create a quality paper. Students exhibited fewer behavior problems and greater interest, enthusiasm, and pride in their work. (JB)

Examines practical applications for the suitability of two different approaches to quality management within engineering education. One utilizes quality systems standards as typified by a specific industrial process that ensures an effective production system. The other applies the notion of total quality management emphasizing a process of…

Taylorism (the rational-managerial model) still dominates U.S. education. Deming's quality and improvement concepts cut much deeper than "total quality management" externalities and differ markedly from management by objectives or outcome-based education approaches. The Deming approach is no quick fix but requires a fundamental change in…

Traces the development of the principles and practices of Total Quality Management (TQM) at El Camino College, in California. Discusses institutional resistance to change and the need for careful implementation analysis and constituent group involvement. Includes a nine-item bibliography of theoretical and descriptive works. (MAB)

Explores Total Quality Management (TQM) philosophy, its industrial achievements, and its promise for education. Key elements of TQM include establishing a strong sense of school vision, promoting personal mastery learning for all organization members, focusing strategy on customer-driven values, developing outrageous goals, working effectively…

In introductory physics courses at the Pennsylvania State University, student preparation outside class was inadequate to meet course needs. The plan-do-check-act cycle of the Total Quality Management approach was successfully used in this situation to evaluate instructional changes and help balance increased student assignments with increased…

Experience with implementation of Total Quality Management at the University of Minnesota-Duluth office of institutional research illustrates how tools alone will not produce desired changes if variation in team members' management styles are not taken into account. The team's capacity to accommodate individual differences is critical to success.…

The Total Quality Management Theory of W. E. Deming can be adapted within an educational organization to build structures that support educators' beliefs. A case study of the implementation of Deming principles at the LeRoy Martin Middle School in Raleigh (North Carolina) illustrates the effectiveness of this management approach. (SLD)

In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…

The origins and content of President Clinton's plan for the reinvention of the federal government are described, and its impacts on evaluation are considered. An overall positive impact is expected, not withstanding initial disruptions through the reduction of midlevel management evaluation and changes in the roles of federal, state, and local…

The philosophies of adult education and Total Quality Management (TQM) are compared, and it is proposed that their combination can result in a powerful educational tool. A case study illustrating the merging of TQM and adult education principles in a community college business curriculum is presented. Strategies for making adult learning a more…

Discussion of quality assurance in colleges and universities looks at theories and definitions of quality; four approaches to quality (traditional peer review, the assessment-and-outcomes movement, the Total Quality Management movement, and accountability and performance indicator reporting); the moral and ethical dimensions of quality; and ideals…

The Jenks School District applies a continuous improvement approach that focuses on academics, arts, activities, athletics and attitude, weaving in leadership, professional development, technology and data-based decision making to prepare all learners to be productive, responsible citizens. Since 1998, the Jenks School District has embraced a…

A framework is presented for understanding how errors arise in institutional research, and principles are suggested to avert errors in work processes of institutional research offices. Error is defined as a product which fails to meet professional standards, has unacceptable process limitations, or is unacceptable to a client. The following four…