Suggests that human resources development professionals need to change their performance improvement focus and philosophy to embrace the importance of building on strengths and managing weaknesses. Identifies five characteristics indicative of employees' strengths. Describes seven strategies to help employees minimize their weaknesses while…

Five knowledge management (KM) experts discuss answers to six fundamental issues of KM that address: a definition of knowledge and KM; relationship between business and KM; whether technology has helped the knowledge worker; relationship between learning, performance, knowledge, and community; the promise of knowledge ecology or ecosystem and…

Discusses how to improve organizational performance by involving customers in partnerships. Relates experiences at the Center for Development and Disability at the University of New Mexico, serving people with developmental disabilities, which helped realize their mission, helped staff cross from theory to application, and increased relevancy and…

Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW)

Examined school improvement plans under conditions of high-stakes accountability. Found that schools responded to performance demands of the accountability system with a pattern of external obligation (e.g., state and local requirements rather than teachers') and internal managerialism. School improvement plans were less useful as tools for a…

Presents an evaluation/development method for achieving customer-driven improvement in organizations. Describes the steps to external and internal "mirror analysis," a process for determining if the organization functions as a mirror of customers' needs and expectations. Twelve figures illustrate factors in the process. (AEF)

Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…

T.E.A.C.H., which stands for Teacher Education And Compensation Helps, began in 1990 in North Carolina. What began as a small pilot project, offering scholarships to 21 caregivers, has grown into a national movement. Now in 23 states, T.E.A.C.H. addresses the enduring challenges that plaque the early childhood field--high turnover, low…

The Council of Undergraduate Research (CUR) is going to develop a new "How To" book and web page to showcase successful practices that enable faculty and institutions to design, implement, and sustain a research-supportive undergraduate curriculum. The new book volume would focus on curriculum approaches to build research skill, institutional…

For nearly a decade, the Chicago High School Redesign Initiative (CHSRI) has worked to improve educational opportunities for Chicago adolescents by opening and supporting small high schools across the city. While the overall results of the initiative have been mixed, several CHSRI schools have successfully improved students' outcomes. This latest…

Employment has long been held to be an important deterrent against poverty, and work is a core component of a range of federal efforts to improve the economic well-being of low-income families. However, recent trends in earnings and research both confirm that work alone is not sufficient to prevent poverty. While there is compelling evidence that…

School counselors acknowledge the need for supervision but rarely receive it. This article describes the counselor performance improvement system in one school district. Supervision is embedded in a process that assesses counselors' levels of professionalism on a matrix of competence and commitment. Administrative and clinical supervisors…

In recent years, federal, state, and local governments and other funding organizations have increased pressure for greater effectiveness and accountability of prevention programs, including those oriented toward families. This rising demand for program accountability has fueled a growing interest in evidence-based programs. Drawing on what is…

The President of the University of Cincinnati charged the Academic Coordinating Committee (ACC), a universitywide governance body, to conduct a comprehensive review of degree programs by designing a process with multiple outcomes: building an academically stronger university; ensuring consistency with the institution's capacity and academic…

Given a choice, most administrators, staff, and students would probably choose food from home over the school offerings. What about those without a choice? Students who qualify for free and reduced-price lunch are stuck with school lunches, which are sometimes the most balanced meal they'll get that day. Many others opt for school lunches out of…