Unprecedented advances have been seen in E-commerce with the spread of digital commerce and customer relations on commercial websites, such as Amazon. As a result, investigation of this type of communication has opened up new horizons for discourse analysts. This study aims to identify the complaint strategies used by customers and the reasons…

Social engineering is a large problem in our modern technological world, but while conceptually understood, it is harder to teach compared to traditional pen testing techniques. This research details a class project where students implemented a phishing exercise against real-world targets. Through cooperation with an external corporate partner,…

The current study sought to characterize implicit bias toward children with autism and examine whether viewing educational materials about autism would change attitudes toward children with autism. A website developed by Sesame Street containing information about autism and resources for families was distributed to parents of children with autism…

Online proctoring generally refers to the practice of proctors monitoring an exam over the internet, usually through a webcam. This technology has gained relevance during the current COVID-19 pandemic, given that the social distance owing to health reasons has consequently led to the switching of all learning and assessment activities to online…

The main purpose of the study predetermines the main issue of the article: to show the importance of formation of a culture of working with information among students during distance learning, which means the ability to evaluate, perceive information, prevent manipulation, distinguish truth from falsehood. The main task is to assess the existing…

To respond to the needs of digital transformation, universities must continue to play their role as proving ground for educating the future generation and innovation. The article is devoted to overview, discussion, and investigation of application in higher education of two modern information technologies: big data and internet of things. The…

Are today's students able to discern quality information from sham online? In the largest investigation of its kind, we administered an assessment to 3,446 high school students. Equipped with a live internet connection, the students responded to six constructed-response tasks. The students struggled on all of them. Asked to investigate a site…

The coronavirus disease 2019 epidemic has prompted all universities to completely change their teaching in a very rapid way around the world. In France, most of the university courses for the year 2020 had to be delivered at distance. This can be an opportunity for some to rethink the place and the form of distance learning (DL). We present here…

Mobile has become the primary mode of Internet access for many people. Existing studies have generally indicated that mobile Internet represents an inferior substitute for traditional PC-based Internet. In particularly, mobile-only users are often found to be the most disadvantaged. This paper explores the usage characteristics of multimodal users…

Blended Learning has not attained campus-wide integration and adoption as the preferred teaching delivery mode by faculty members a few years after the management of a public university in Ghana decided to move from face to face delivery to the blended mode. This study investigates the barriers impacting faculty Blended Learning in Ghana. The…

A study of online search, especially search performance, is vital because people heavily rely on the Internet nowadays. The purposes of this study are thus to examine the gratification needs affecting Internet users' intention to search information online, to explore the antecedents of online search performance, and to investigate online…

In the spring 2020 semester, Stephen F. Austin State University (SFASU), located in Nacogdoches, TX, transitioned face-to-face classes to online instruction because of the COVID-19 pandemic. The east Texas region suffers from some of the poorest internet availability in the nation. Thus, limitations exist for streaming lectures or having students…

This research paper aims at assessing the impact of the COVID-19 pandemic on rural institutions of higher learning in South Africa. It further explores lessons learnt from the magnitude of the pandemic. COVID-19 does not discriminate -- it spares no institution, no organisation, and no country but infects and affects everyone. Some institutions of…

Modern research is paying much attention to the issue of digital addiction of students in recent times since it can lead students to pay less attention to their academics. This article intends to discuss the possible threats and risks of the formation of digital dependence among teenagers from the use of gadgets. As a research method, the…

The elderly benefit from using the Internet for various purposes, and achieving Internet literacy is essential for their participation as digital citizens. This study investigates the levels and influential factors of Internet literacy among 534 elderly in Thailand. The results showed that the participants had an intermediate level of Internet…