Education for Sustainable Development (ESD) practitioners could benefit from recent innovations in the field of organizational development, particularly those of Peter Senge, that outline how institutions can become "learning organizations," which are responsive to change to meet the needs of their members. These techniques could be used to help…

Purpose--Training multimedia projects often face identical knowledge-transfer obstacles that partly originate in the multidisciplinarity of the project team. The purpose of this paper is to describe these difficulties and the tools used to overcome them. In particular, the aim is to show how elements of cognitive psychology theory (concept maps,…

This article addresses the challenges that Garnett suggests face higher education through the lens of Bourdieu. In taking up the challenge set by Garnett for higher education in the knowledge economy and responding to its powerful and primary artefact--intellectual capital--the article reviews and uses the analytical tool of Bourdieu's practice in…

Leveraging ICT to equalize access to education is critical in a world with over four billion poor people who have little access to formal education. Mainstreaming OER as a public good throughout the developing world could make an enormous contribution. The Development Gateway Foundation has established an online OER…

Four facets of the unfolding mobile open ecology in which OER will move are described. Web 2.0 is a platform harnessing collective intelligence where participation and pushing content are stimulated. Microlearning is different from e-learning, which replicated the classroom online; microlearning deals with relatively small learning units and…

Researchers and practitioners consider knowledge management to be a strategic intervention that integrates organizational resources such as technologies and human resources. This conceptual paper focuses on the foundational contributions of economics, sociology, and psychology to knowledge management. Select theories from each foundational area…

Purpose: This paper seeks to present organizational learning processes of knowledge accumulation, articulation, codification and subsequent routine development in a marketing services organization where judgment and rules of thumb were more the norm than codified knowledge and explicit routines. The case illustrates how organizational learning…

This article details the development of the Library Instruction Wiki (http://instructionwiki.org): an effort to develop a web-based, knowledge-sharing resource. Though some library instruction is specific to a given institution or class, much of what instruction librarians teach is similar. Library instructors have repeatedly expressed the desire…

Purpose: The purpose of this paper is to describe and analyse the formation of CoPs (communities of practice) in three call centres of cellular communication operating companies in Israel. Design/methodology/approach: This study is based on a qualitative methodology including observations, interviews and textual analysis. Findings: In all three…

Knowledge transfer (KT) is the emergent "third sector" of higher education activity--alongside research and teaching. Its commercialization origins are evidenced in its concerns to extract maximum value from research, and in the policy push to make research-based knowledge trapped in disciplinary silos more responsive to the growing…

Purpose: This paper aims to use a knowledge management (KM) approach to effectively revise a utility retailer's software testing process. This paper presents a case study of how the utility organisation's customer services IT production support group improved their test planning skills through applying the American Productivity and Quality Center…

Purpose: To provide a conceptual model for the discovery and articulation of emergent organizational knowledge, particularly knowledge that develops when people work with new technologies. Design/methodology/approach: The model is based on two widely accepted research methods--action learning and grounded theory--and is illustrated using a case…

Purpose: The purpose of this research is to present the empirical findings from a case study in knowledge sharing with the aim of understanding knowledge sharing in a strategic context through a socio-technical approach. Design/methodology/approach: Knowledge sharing facilitators and barriers were examined in a UK owned multinational engineering…

The emerging trends in digital(ized) collection development from 1997 are examined using a sample of projects accessible through Web-based registries of the Association of Research Libraries and the Digital Library Federation. The analysis focuses on thematic repertoire, narrative structuring, underlying historiographic principles, presentation,…

This article describes the formation and forward planning of an important and independent transnational best practice networking development project, i.e. ECUANET. ECUANET's aims are to track and disseminate the evolutions and revolutions that are taking place in the creative management of corporate universities and small and medium enterprise…