This document outlines the steps necessary to develop computer-based student service programs that will improve service quality and alleviate the problems associated with staff shortages and heavy case loads. The analysis phase of the process entails that the project manager complete the following steps: (1) define the problem; (2) conduct a…

The DR-LINK (Document Retrieval through Linguist Knowledge) search system was created to help automate the process that research librarians use to convert information needs, as stated by users, into the information retrieval process. DR-LINK resulted from participation in the United States Government initiative called Tipster that was sponsored by…

This paper summarizes the experiences acquired during the European research project, "On the Move," and draws on some conclusions on how mobility will impact information service providers. The paper begins with a definition of mobile information systems and explains the On the Move project; the goal of On the Move is to develop a…

To help understand the trends, strategies, structure, and new skills that will be required by the information professional in this changing global environment, this paper examines the future of the library and information profession and the impact that information technology is having on the discipline. The paper focuses on the online delivery of…

In Canada's smallest province, Prince Edward Island (PEI), the "PEI School Library Policy" and its supporting documents have guided the development of school library programs since 1989. This study explores the impact that policy has had on school library programs in PEI. The "Survey of School Library Resource Centers" probed…

This report is a summary of topics presented at the annual forum of the Federal Library and Information Center Committee (FLICC) of the Library of Congress. The first portion of the Forum examined information availability issues and reviewed government publishing and access arrangements in the United States and other democratic countries.…

Panelists and participants of the Global Summit on Distance Education addressed the roles of the private sector, governments and educational institutions in creating equitable and useful distance education services as telecommunication policies and rules are changing worldwide. This report provides an executive summary, summary of proceedings, and…

This report of the Virtual Library Planning Committee (VLPC) is intending to serve as a blueprint for the University of South Florida (USF) Libraries as it shifts from print to digital formats in its evolution into a "Virtual Library". A comprehensive planning process is essential for the USF Libraries to make optimum use of technology,…

The sixth session of IT@EDU98 consisted of seven papers on the topic of the learning machine--Vietnamese based human-computer interface, and was chaired by Phan Viet Hoang (Informatics College, Singapore). "Knowledge Based Approach for English Vietnamese Machine Translation" (Hoang Kiem, Dinh Dien) presents the knowledge base approach,…

This volume is a collection of 12 papers of particular interest to librarians specializing in chemistry. The articles discuss the educational role of librarians in several types of institutions, offer new ways of providing information, and describe ways of coping with increasing prices and formats of journals. The first paper offers an overview of…

This paper reports on observations from teaching an undergraduate information-based organization (IBO) course and builds on past research to explain the findings in student issues, achievement motivation, and small-group effectiveness in information management teaching. The paper has three purposes: (1) to describe the development of a new course…

This document contains the following full and short papers on lifelong learning from ICCE/ICCAI 2000 (International Conference on Computers in Education/International Conference on Computer-Assisted Instruction): (1) "A Study on the School Information Technology Pilot Scheme: Possibilities of Creative and Lifelong Learning" (Siu-Cheung Kong,…

The International Council for Open and Distance Education (ICDE) Librarians' Roundtable is the first of its kind for librarians of international distance and open education institutions to exchange their views on how to cope with the development of their institutions in the use of new technology, and in the provision of library services to…

This paper discusses reference services in the digital library. The introduction provides definitions of a digital library, and the first section summarizes the purposes of a digital library system, as well as key roles for information professionals. The second section provides examples of mediated and unmediated digital reference. The third…

The Digital Steppingstones (DSS) project is a 3-year study exploring access to advanced information technologies and related training in low-income and minority communities. The project is also identifying exemplary information technology programs in schools, libraries, and community centers in disadvantaged areas of five large cities. Site…