This study uses virtual reference transcripts for which patrons completed exit surveys to seek any correlations between user and librarian satisfaction within virtual reference transactions. By analyzing transcripts with a focus on three elements-technology performance, preferred reference practices, and the demonstrated communication levels of…

Within this paper I report on aspects of a study aimed at not only discovering how and when students use a graphical calculator within an Advanced-Level (pre-University) Mathematics course, and what operations and calculations they perform with such calculators, but also the depth and type of learning that takes place when students use graphical…

The instructional improvement model Data on Enacted Curriculum was tested with an experimental design using randomized place-based trials. The improvement model is based on using data on instructional practices and achievement to guide professional development and decisions to refocus on instruction. The model was tested in 50 U.S. middle schools…

Throughout this era of greater educational accountability, assessment researchers have argued that large-scale comparative assessment data can enhance learning within and across systems of education and can foster reforms based on the practices of high achieving jurisdictions. Other researchers are less optimistic, warning that educational reform…

This article discusses educational inequalities within the territorial context of Spain, and more particularly in the autonomous community of Catalonia. The analysis, which takes a comparative international approach, looks at the question from two points of view. First, from the angle of students, an analysis is made of the impact produced by…

To explore the impact of the communication medium on building common ground, this article presents research comparing learner use of reception strategies in traditional face-to-face (FTF) and in synchronous computer-mediated communication (CMC). Reception strategies, such as reprises, hypothesis testing and forward inferencing provide evidence of…

As the context of special education has changed in the last quarter century, the role and work of the IEP team also has evolved. Today, the general education curriculum is central to the educational programs of all students. The expectation that is clearly communicated in federal policies and regulations, such as the No Child Left Behind Act and…

This explanatory sequential mixed-methods study explored how the encoding of text ideas is affected when students with learning disabilities (LD) take notes from Web-based text. In the quantitative phase of the study, 15 students took three kinds of notes--typed, copy and paste, and written--with each kind of notes addressing a different topic.…

Purpose: When cognitively impaired nursing home residents exhibit agitated and aggressive behaviors during bathing, nursing home caregivers are in a unique position to improve residents' experience. This report addresses whether certified nursing assistants (CNAs) who received training in a person-centered approach with showering and with the…

Strong education and training systems are viewed as a route to increased labour market participation for groups that have traditionally been excluded from, or marginalised in, the labour market. Engagement in the labour force for such groups has both individual and societal benefits. However, while this emphasis on an increased role for the state…

This third edition of "Education at a Glance" presents a set of 49 international education indicators covering the 1991-92 school year. The publication of this set of indicators marks the completion of efforts begun in 1992 to develop a system for collecting, screening, and processing education statistics that would bring together…

This handbook is designed to help educators understand program evaluation processes so that they will be able to carry out evaluation tasks and talk knowledgeably to evaluators about what they want to find out from a program evaluation. The book reviews the purposes and uses of evaluation to help the reader identify the scope and direction of the…

This document focuses on libraries seeking and hiring professionals without the traditional Masters of Library Science (M.L.S.) degree but with specialized training and education in other areas. A survey was conducted in 1994, and 95 (80%) of the 119 ARL members responded. The SPEC flyer is a two-page summary of the survey and its followup…

Most of the literature on student retention focuses on what students do "wrong" that leads to departure from college, but there is much to be learned from studying student success in higher education. This article presents a study designed to uncover the strategies that successful minority students employ to overcome barriers to academic…

The United States must find ways to improve the quality of education for all its citizens, particularly those young people who are most at risk of failure. This document, the second of three volumes, contains detailed case-study data from 18 schools located across the United States. The case studies were conducted as part of a study that…