In this article, the results of a case study are reported. The focus was on the development and implementation of a "regular class" format (a standard lesson plan) for teachers of lower-level English learners whose English CALL courses incorporate ALC Press Inc.'s NetAcademy Next as the main resource. The relevant literature was firstly…

The goal of this paper is to report on the SERVQUAL gap which causes unsuccessful service delivery at a University of Technology in South Africa. Using a quantitative research design, the study adopts a SERVQUAL model adapted to a tertiary environment containing five dimensions of service quality (tangibles, responsiveness, empathy, assurance, and…

We describe the roles and duties of a director in developing an introductory actuarial program. Degree plan design, specialized exam courses, internship classes, coordination of efforts with Economics and Finance Departments, opportunities for creating a minor in actuarial mathematics, actuarial clubs, career advice, and interaction with actuarial…

Increases in diverse clientele have caused counselor education to enhance its focus on multicultural pedagogy, using the Tripartite Model (TM) to impart multicultural learning. While knowledge and awareness are important, it also is important to enhance skill development in counselors-in-training. Counselor educators have a unique opportunity to…

Research indicates that transgender individuals frequently experience marginalisation and interpersonal victimisation within college and university settings. Missing from the literature is a discussion of what can be done to address such patterns in higher education, based upon empirical data gathered from transgender and gender non-conforming…

This paper identifies and examines major issues and implications of the proposal to substantially increase the number of applied baccalaureate degrees offered by Ontario's Colleges of Applied Arts and Technology, including increasing four-year applied degree offerings and introducing three-year applied degrees. Currently, provincial legislation…

The present study aims at investigating idiom comprehension through multimodal teaching approach among Zanzibar University students. The participants of the study were 120 male and female students and selected randomly. All of the students speak Swahili as their first language. The participants enrolled in a 3-year English program at the…

The study examined the speaking anxiety of Turkish English as Foreign Language (EFL) learners to find out the reasons for their anxiety and to suggest ways to cope with it. For that purpose, qualitative data were collected from 20 Turkish students attending an English Preparatory Program at a state university in central Turkey. Data gathered…

The Institute for International Public Policy program provides a single grant to assist a consortia of institutions of higher education in establishing an institute designed to increase the representation of minorities in international service, including private international voluntary organizations and the Foreign Service of the United States. A…

Most Taiwanese universities and colleges offer a wide selection of English courses, compulsory or elective to cater to student needs. Compulsory courses are usually prerequisites for selective courses, except when students can prove an exceptionally high proficiency level with authenticated evidence, then the course can be waived and take…

This study gathered, analyzed, and compared perspectives of students who were honors-eligible but never began the program, students who began in honors and discontinued their enrollment, and those who were persisting in honors. Broadly speaking (and not surprisingly), the responses of students persisting in honors reflected the most positive…

This publication is intended for financial aid administrators and counselors who help students begin the aid process--filing the Free Application for Federal Student Aid (FAFSA®), verifying information, and making corrections and other changes to the information reported on the FAFSA. The Federal Student Aid Handbook consists of the Application…

A personal description of the international counselor education program at the University of Zulia in Venezuela is presented including educational objectives of the counseling degree, various services counselors are trained to provide, and a sample curriculum. This description serves as an example of one international counselor education program…

Since the early part of the 1990s, the City of Boston has made substantial progress in increasing the number of graduates from its school system who go on to college. However, while the Boston Public School system's postsecondary enrollment rate exceeds national averages, the system faces a serious issue in that the vast majority of its…

International studies programs are increasingly popular at colleges and universities across the United States, and most prior research and efforts have been has focused on the international studies major. However, institutions may often find it much easier to create a minor rather than a major program given scarce resources and a preexisting…