The demand for mental health services in higher education settings continues to increase and places more pressure on staff, highlighting further the importance of good staff morale in these agencies. This task of bolstering staff morale is often placed primarily on the shoulders of counseling center directors. The present article outlines several…

Instructors of business and technical communication have held an ongoing interest in using client projects to give students practical experience negotiating the contingencies of workplace communication. Whereas alumni often serve as contacts for internships and job opportunities and have been identified as resources for assessing business…

In this article "teacher as public art" is used as a metaphor to describe and explain the all-too-common perceptions and experiences of professors of color, especially women, within the academy. Highlighted throughout this discussion are: (1) the relevance of locating self within the context of people and place; and (2) the importance of bringing…

This publication provides a comprehensive review of the research literature on employee absenteeism. Although focusing on the absenteeism of educational personnel, the study also draws on the information available on employee absenteeism outside education--in business, industry, and government service. The major sections of the report provide…

Self-assessment leads to stronger performance in the nation's colleges and universities. That's the premise of "Excellence in Higher Education," a model self-assessment program that has earned accolades from the higher education community. Based on the Malcolm Baldrige National Quality Award framework, the fourth edition of this bestseller is the…

Self-assessment leads to stronger performance in the nation's colleges and universities. That's the premise of "Excellence in Higher Education," a model self-assessment program that has earned accolades from the higher education community. Based on the Malcolm Baldrige National Quality Award framework, the fourth edition of this bestseller is the…

The authors conducted a survey of members of the American College Counseling Association to ascertain the experiences and opinions of college counselors on several pressing issues within the college counseling profession. Survey results from 133 respondents indicated that counseling centers may benefit from increasing the number of group…

This study examined the perceptions of teacher aides regarding their roles and responsibilities in supporting senior students with special needs in mainstream secondary school settings. Fourteen teacher aides were interviewed using a semi-structured interview guide to determine their views regarding their roles and responsibilities, the challenges…

Purpose: The purpose of this paper is to analyze the impact of learning in a project-driven organization and demonstrate analytically how the learning, which takes place during the execution of successive projects, and the forgetting that takes place during the dormant time between the project executions, can impact performance and productivity in…

With the growth of globalization, organizations are facing an increased challenge to manage talent, improve employee engagement, develop effective teams, create succession pipelines, and increase organizational effectiveness in multinational settings. Given the need to evaluate and compare individuals from more than one country using standardized…

There is extensive evidence of a "glass ceiling" for women across the labour market. Though schools have widely been described as "feminized" work environments, the under-representation of women at school management level is well established. Based on a study of women teachers' careers and promotion in the English school sector…

The author had a conversation one late afternoon with an untenured colleague from another department regarding chili pepper ratings. Her colleague explained that the popular RateMyProfessor.com Web site allows students to rate faculty members not only according to standards of "clarity," "helpfulness," and something called "easiness," but also in…

This qualitative multi-site case study examines Kentucky's female superintendents: their professional work, identity, and entry to the role. Data sources were extensive interviews from twelve districts--superintendents, central office administrators, and school board members, plus questionnaires and district documents. Results revealed a web-like…

Fewer women than men are involved in the fields of computer science and in other computer-related technology areas. In the United States, fewer than twenty percent of graduates of those programs are female. Fisher & Margolis (2002) say that despite the rise of a women's movement, women have lost ground in the world of computing. This is not…

In the future, seven trends--already firmly established--will become dominant in the world of work. Those trends are as follows: (1) middle management positions will continue to be cut; (2) project teams will be assembled for a single purpose; (3) more women will have executive leadership roles; (4) organizations will continue to increase their…