Describes the human resources department at West Virginia University. Discusses the training needs assessment project, formation of an advisory committee, targets for training, budget restrictions, department faculty and staff, faculty attitudes about the program, training sites, use of video-based simulation, and how the program is currently…

Long residential courses for professional managers are a very special type of service industry, presenting peculiar problems for the course organizer to manage. This article deals with the choices the course organizer faces. It is argued that the role of course organizer or program director will benefit by being seen as "service management."…

Nine reasons that training programs do not succeed (for example, limited training resources, reasons for training unclear, critical nontraining factors ignored, management support is lacking, role of supervisor not recognized, little preparation or followup) and five training success factors (value, focus, power, mass, duration) are presented. (CT)

Brown University has engaged in a series of interrelated collaborative efforts with local schools and schools across the country. The three programs, which differ considerably in their immediate aims and constituencies, are described. Issues of such partnerships are discussed. (Author/MT)

Four training experts are interviewed regarding developing training programs on an unfamiliar topic. They all said: teach yourself first, determine the needs to be met, and use the experts. They disagreed on the degree of knowledge a trainer should attempt to achieve and the types of resources trainers should use. (CT)

Questions concerning the use of microcomputers in schools are examined and are categorized by utility (what needs are we trying to fill), human factors (do microcomputers enhance one's growth or fulfillment), resources (what functions do they accomplish), and strategy (how will the impact of computer usage be assessed). (CT)

Discusses various elements of the City Colleges of Chicago: programs and services, structure, programs for business and industry, programs for technical and high-tech industries, current challenges and responses, and future tasks of City Colleges of Chicago and other community colleges. (CT)

The Imatra (Finland) Project, founded especially for entrepreneurial and vocational training, provides advice concerning product planning; product development and patenting, plus matters related to export; and provides direct help in arranging financing, in cooperative subcontracting and in research services. (Operational strategies and…

Planning details are suggested for producing a quality, cost-effective training video. Discusses choosing a video medium, writing the script, and deciding on production facilities. Tips to consider when hiring an outside consultant are also given. (CT)

Describes a study conducted to determine how many state governments had established employee assistance programs (EAPs). Results concerned how state EAPs are organized, services provided, cost of programs, what dollars or productive benefits were calculated, and what problems have been encountered by state EAPs. (CT)

Ten guidelines formulated to assist policy decision makers in developing system-wide approaches to creating strong and effective language programs are discussed in this article. (DF)

The Chicago (Illinois) public school system has developed a discipline program that stresses fair and consistent discipline. School personnel, parents, students, and the community are all involved in school activities. Several of the programs and activities are discussed. (DF)

A career internship program developed at Kalamazoo College is described that combines career development and experiential learning in a liberal arts curriculum. It has had significant positive results in graduates' career and educational success. (MSE)

Case study results of a cooperative education program are presented. Conclusions drawn from this study indicate student expectations and perceptions of the co-op experience are critical to the experiential learning process. The program design seems more appropriate for substantiating academic credit than for assuring student learning. (DWH)

Presents an analysis of the literature on three major components affecting continuing education for health care professionals: the goals of continuing education, the design of programs, and the outcomes of efforts. Specific recommendations are provided. (Author/CT)