The aim of the current article is to review the peer-reviewed research literature on cues and concerns published between 1975 and 2006. To be included, articles had to report observational studies based on patient-physician consultations and report findings on patient expressions of cues and/or concerns. Quantitative and qualitative studies from…

The authors examine the effects of service barriers on the health status of older Chinese immigrants in Canada. A survey was completed in seven Canadian cities by a random sample of 2,214 older Chinese immigrants age 55 years or older. Service barriers related to administrative problems, personal attitudes, and circumstantial difficulties were…

This study explored the perceptions of 304 teacher education students regarding how effectively and meaningfully their instructors use the "Microsoft PowerPoint" presentation software program in their teaching and compared graduate and undergraduate students' perceptions to determine the extent to which graduate and undergraduate teacher educators…

This mixed-methods study probed the effectiveness of three kinds of objects (video, theory, metaphor) as common reference points for conversations between online learners (student teachers). Individuals' degree of detail-focus was examined as a potentially interacting covariate and the outcome measure was learners' level of tacit knowledge related…

In light of inconsistent research findings, a study examined the relationship of traitlike public speaking apprehension to the competence of public speakers, as well as the mediating role of gender in that relationship. Subjects, 105 students from a variety of majors and enrolled in 7 sections of a public speaking fundamentals course at a southern…

Noting that there has been tremendous growth in the number of businesses and not-for-profit organizations which have become equipped with computers and have empowered workers to communicate with them, this paper sheds light on policy issues related to managing the use of computer mediated communication (CMC). The paper first summarizes CMC's…

Intended to help individuals as well as companies thrive in a working world made up of increasingly diverse work forces and ever more competitive markets, this book addresses the differences in men's and women's speaking styles, without maintaining the superiority of any one style of speaking. Reinforced with extensive examples drawn from…

A study of two teachers and two students at a large midwestern university examined student-teacher communication during individual conferences concerning student writing. Results may surprise even those composition scholars familiar with the research of Sommers (1982), Hayes and Daiker (1984) and Sperling and Freedman (1987), which suggested that…

Like Antarctica, the fields of cross- and intercultural communication are claimed by many, explored by not so many, and understood by perhaps rather few. The most popular references in this area reflect a "maximalist" perspective, generally cross-cultural, which advocates the view that culture is a monolithic and static entity and that…

While many strategies have been suggested to treat communication apprehension (CA), no research has accounted for potential gender differences in the treatment of CA. Further, no research has documented the effect on CA of self-modeling. A study identified differences in CA remediation across gender among the following treatment conditions: video…

Arguing that the most effective method to help shy people develop essential social and communication skills is a modification of the way these people perform, this book proposes a system which includes skills training, cognitive restructuring, and systematic relaxation. The book's 12 chapters are as follows: (1) Understanding Communication…

A study examined the effects of rational-emotive therapy (RET) and visualization as interventions to reduce communication apprehension as measured by the Personal Report of Communication Anxiety-25. Forty-seven undergraduate students were randomly assigned to one of three groups: RET, visualization, or an attention-placebo group. The RET group…

Instructors of speaking apprehension courses can get a better picture of how speaking apprehension "feels" by having their students create a visual representation of their fear. One instructor supplied her students with newspapers, magazines, comic books, construction paper, crayons, glue sticks, and small scissors and had them create…

The achievement of excellence in communication is a function of both exposure to the best theory, research, and practice in communication, and the student's level of motivation to learn about communication. A major obstacle to managing conflict and interpersonal relationships successfully in general is the tendency people have to attribute…

The study explored the effects of war-related stress on communication patterns in the family. Two waves of interviewing with the same women took place. During the October 1973 war there was considerably more stress in the family and more interpersonal communication and consumption of the mass media compared with peace-time. (Author)