Background/Context: Employment and training programs in the United States, which often provide postsecondary education to non-traditional students, aim to improve earnings for program participants. Effectively estimating the impact of a job training program on earnings requires thoughtful research design work well in advance of a multiyear study.…

This case study features CUNY's partnership with Amazon and AWS, which has become a win-win-win for CUNY, Amazon, and the city of New York. It explores how these organizations are working together to overcome barriers for adult learners, and it details outcomes from the initial launch of the program.

The learning of apprentices is always embedded within the overall learning culture of an enterprise. The structures for learning, as well as the attitudes, values and beliefs of the members of the organisation in respect to training, influence the ways in which apprentices are socialised and prepared for the labour market. This qualitative case…

In 2015, National Industries for the Blind (NIB) identified a source of difficulty in finding well-qualified applicants who are visually impaired (i.e., those who are blind or have low vision) for employment in services positions. People who are visually impaired develop technology skills sufficient to perform the functions they need in daily…

The purpose of this study was to increase microlearning training module usage and completions by 10-15% over a 30-day period by including evaluation in the design and development of a new microlearning training module in the golf equipment industry. Evaluation was conducted using a bespoke evaluation tool, which was designed and developed using…

The rapid emergence of agentic artificial intelligence (AI) systems represents a paradigm shift in military operations, demanding fundamental transformation of US military education. This paper presents a comprehensive framework for reskilling and redesigning military education to address critical workforce readiness gaps in the era of autonomous…

Universities are crucial to sparking growth and opportunity, by bringing together student populations, research partners, local businesses, and employers to create vibrant communities, jobs, and opportunity across the UK. This briefing takes a look at how universities are generating growth and opportunity across the East Midlands of England,…

This article provides examples of how anti-Black racism manifests in police engagement with three Black populations: female survivors of sexual assault, families of homicide victims, and youth involved in the juvenile legal system. The experiences had with the police by each are contextualized in historical and present-day practices as examples of…

This paper contributes to the literature on non-monetary benefits of Vocational Education and Training (VET) by investigating its influence on a firm's innovation process. While an increasing number of studies finds positive effects of VET on innovation in firms, the role that apprentices play in this mechanism has largely been unexplored. To…

The dual system of vocational education and training (VET) and its quality have recently been receiving scientific attention, partly due to high drop-out rates and to politically-motivated efforts to increase participation in the system (Le Mouillour, 2018). However, it remains controversial as to how quality within training companies should be…

Purpose: The purpose of this paper is to examine the interplay of skill-enhancing human resources practices, customer orientation (CO) and tourism small- and medium-sized enterprises (SMEs) performance indicators. Design/methodology/approach: Data for 194 valid cases are gathered through face-to-face techniques in Albanian tourism SMEs. Structural…

Small manufacturing plants nowadays need to consider Industry 4.0 to stay competitive in the market. Among the challenges regarding the transformation towards Industry 4.0 are requirements to re-skill the staff for the new work environment. The staff have to either adapt to the workplace transformation brought by digitalisation, automation and…

This chapter describes how Clark State Community College used its TAACCCT grant in manufacturing to help drive organizational changes in the college to better serve local workforce needs.

New York City (NYC) ended 2020 with roughly 600,000 fewer jobs than it had when the COVID-19 pandemic began. But even amid the economic carnage of the past year, some employers in New York have been hiring. While new jobs are being created in fields from warehousing and delivery to healthcare, technology (tech) positions are growing the fastest.…

Technologies like ChatGPT and other AI tools have impacted learning by giving students more chances to ask questions and explore knowledge. The inclusion of Non-Player Characters (NPCs) as scaffolding in game-based situated learning activities can have a positive impact on learning. The application of ChatGPT to role-playing has potential;…