A four-phase systematic approach to evaluating human resource development (HRD) programs and/or courses was developed. The approach consists of four distinct, yet interrelated phases: select evaluation targets; develop the evaluation plan; collect and analyze information/data; and prepare an evaluation report. First, 23 potential evaluation…

This report brings together European experience on the interpretation and implementation of ISO 9000 in education and training (ET) environments. Chapter 1 discusses the importance of quality concepts in ET and summarizes key concepts of total quality management (TQM) and its relevance for ET. Chapter 2 introduces the ISO 9000 standards. It…

In Taiwan, human resource development (HRD) is defined as the systematic education, training, and development employers provide for their employees as well as organizational development for corporations. A history of HRD development indicates that in the 1960s, the government began to implement planning measures for HRD in business and industry;…

Employment-bound youth have largely been ignored in the literature on careers and on counseling and guidance. Divided into seven chapters, this book provides recommendations and specific suggestions for actions that counselors, administrators, and policy makers can adopt to respond to the challenge of providing for employment-bound youth. Chapter…

This report describes the performance of New York City's Job Training Partnership Act (JTPA) adult training providers. It discusses challenges currently faced by providers, and recommends strategies for improving the performance of the city's employment and training system, including those arising from the implementation of the Workforce…

This book is designed to provide a foundation in the principles of supervision and to serve as a handbook for the day-to-day problems that arise in supervising student employees in academic libraries. Chapters 1-3 describe the role of student employees in the academic library, the role of the student employee supervisor, and basic principles of…

This Manual for New Jersey Community College Trustees offers a brief history and overview of the New Jersey Community College System and New Jersey's System of Higher Education for new board members. It also provides a list of trustee duties and responsibilities, which include: defining the role and mission of the college, evaluating institutional…

The New Jersey Council of Community Colleges designed this program guide to serve as an overview of instructional credit and noncredit programs available at the state's 19 community colleges. The guide includes a multi-page matrix that offers an overview of all career and transfer programs available and which colleges offer these programs. Credit…

A group of leaders from business, organized labor, education, and government convened by Vice President Gore synthesized current thinking and promising practices on work force learning and issued recommendations to help Americans acquire the skills they need for the 21st century workplace. Four key recommendations were made for work force learning…

This document describes customized, employer-specific training programs for incumbent workers and new hires operated in 45 states. Unlike federal programs, state programs are economic tools to attract and retain jobs; are employer-, not worker-centered; have few requirements for targeting individuals; and train incumbent workers for new jobs or…

This teaching unit was developed to be used in an 8- to 12-hour course to train trainers. The packet contains an instructor's manual and a resource guide designed to be used by instructors who have a background in education and who have had some experience as a trainer in business. The instructor's manual contains a script for the seminar,…

This study asks if occupational education bestows advantages or disadvantages on the students who pursue it, and how the educational experiences of occupational students compare to the experiences of students in academic programs. The authors used the Beginning Postsecondary Student Longitudinal Study of 1989-94 and 1995-98 to analyze educational…

This publication highlights the role of the tutor (a person providing on-the-job training to new hires and persons moving into new jobs while still functioning in the same or a similar job, rather than being a full-time trainer) in industry through a comparative study of these four European countries: Austria, France, Germany, and Spain. Following…

In the workplace of the 21st century, America's workers will need to be better educated to fill new jobs and more flexible to respond to the changing knowledge and skill requirements of existing jobs. Meeting the challenge of employment and training will call for the best efforts of stakeholders and new forms of cooperation and collaboration. With…

By the end of 1999, an estimated 259,880 individuals were undertaking apprenticeship or traineeship in Australia, an increase of 18.7 percent from the end of 1998. There were almost 193,000 apprentice and trainee commencements during 1999, an increase of 25.3 percent over 1998 and 32.1 percent of these were at AQF level III or higher in the…