Technological advancements such as the growth of the Internet provide opportunities for learning that are hard to resist. As technology continues to change at a rapid pace, e-learning has become an important priority of corporate education. E-learning is evolving as a way to train and enhance employee value by combining different learning styles…

In response to a growing dialogue at the local, state and national levels around the idea of restructuring teacher pay to include performance measures, the American Association of School Administrators surveyed a randomly selected sample of its members to gauge their feedback and interest in pay-for-performance programs. AASA launched this survey…

Regardless of their roles as business owners, center directors, school principals, or teachers, educational leaders are expected to be organized, sensitive, and unflappable. So, deciding what to do and when to do it are key to their success in achieving program goals, promoting staff excellence, or providing family and community appreciation.…

Purpose--The purpose of this study is to investigate the effect of factors associated with e-learning, particularly computer attitudes and usability, on transfer of training in workplace e-learning courses. Design/methodology/approach--This study relied on quantitative data obtained from four online survey questionnaires. The sample of this study…

The current study used a multiple baseline design to investigate the effects of graphic feedback, goal setting, and manager praise on customer service behaviors in a large retail setting. Direct observation of customer greeting, eye contact, and smiling was used to collect data. After baseline data were collected feedback graphs were posted twice…

Social psychological research on attitude/belief similarity points to perceived similarity between people as leading to greater attraction and more favorable evaluations. When applied to the area of performance evaluations, organizational research on raters and ratees has focused primarily on the characteristics of the participants of the…

Based on the idea that the relationship between a client and its advertising agency is primarily a "people" relationship, a study was undertaken to examine the factors that influence a client's satisfaction with its agency, particularly in the day-to-day, or maintenance, phase of the relationship. Data were taken from responses given by…

An increased need for better information about labor costs associated with many aspects of telephone company operation led to research by the Bell System on work time estimation methods. Several studies were conducted under different field conditions to test the concurrent validity of work time estimation data in comparison with two different…

A study of 204 managers in large organizations found that managers would prefer more participation than currently exists and that those managers who use participatory techniques have a favorable impact on employee performance and attitudes. There is much interest in participative management and usually the benefits outweigh the drawbacks. (JOW)

Available data yields an estimated validity of .27 for the Corrections Officer Interest Blank (COIB) as a predictor of job performance of corrections officers. The COIB is only weakly related to the job performance of juvenile counselors and has no relationship to the performance of probation officers. (JOW)

Reviews the hundreds of studies showing that general cognitive ability predicts job performance in all jobs. Shows that general cognitive ability predicts supervisor ratings and training success and that general cognitive ability predicts objective, rigorously content valid work sample performance with even higher validity. (Author/ABB)

The study compared attitudes of three groups of employers of the mentally retarded (employers of workers who either received (1) supported competitive employment services, (2) only job placement services, or (3) no known services). Employers were most satisfied with the performance of those retarded employees receiving supported competitive…

An understanding of the uses of metacognition provides a powerful tool toward developing quality and efficiency in task learning and performance. Specific thinking skill categories of attention, organization, and elaboration are described with examples of how specific techniques can optimize learning and job performance. (Author/JOW)

The underlying structure of ratings of clinical competence was investigated. The instrument consisted of 33 statements on clinical behavior filled out by directors of medical education programs at postgraduate training institutions. It was concluded that ratings of clinical competence represent a multidimensional construct involving at least three…

Interviewed 61 managers of Fortune 500 companies who reported the following problems with administering performance appraisals: (1) multiple use of the form; (2) subjectivity and inflated ratings; and (3) difficulties in defining objectives and in disseminating the evaluation to employees. (PD)