The move to providing flexible delivery of university subjects and courses urged by government policy raises a number of issues for support staff. Whatever "flexible learning" might mean, there are hardware, software, training and attitudinal issues which are central to the work of support staff. This paper will address some of the…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…

This paper describes the results of our efforts with regard to the design and implementation of an educational digital video library using MPEG-4 and the Synchronized Multimedia Integration Language (SMIL). The aim of our work is to integrate MPEG-4 encoding, full text indexing, high-resolution streaming, and SMIL, not only for delivering on-line…

Over the past decade, many colleges and universities have invested heavily in information technology in the belief that it would enhance learning and enrich the student experience. Several recent high-profile reports and articles, however, argue that most investments in technology have not paid off. Part of the reason for this pattern of failed…

Early Head Start services are typically offered through home- or center-based delivery models. A formative evaluation of an example of each service delivery model was conducted. The purpose was to examine the issues involved in the implementation of these two service delivery models relative to the content of services, intensity of services,…

The Education Law Center (ELC) sought an independent review of special education funding in New Jersey as part of a larger group of studies intended to critique the cost study conducted by Augenblick and Palaich and Associates (APA) and the New Jersey Department of Education (NJDOE) and inform the ongoing public debate. In doing so, ELC recognized…

California counties receiving funds from Juvenile Justice Crime Prevention Act (JJCPA) programs are required to report six outcome measures to the California State Legislature on an annual basis to measure the success of the program. These outcome measures are (1) successful completion of probation, (2) arrests, (3) probation violations, (4)…

This report presents findings about accountability from two longitudinal studies, the National Longitudinal Study of "No Child Left Behind" (NLS-"NCLB"), and the Study of State Implementation of Accountability and Teacher Quality Under "No Child Left Behind" (SSI-"NCLB"). The research teams for these two…

The Technology Immersion Pilot (TIP) sets forth a vision for technology immersion in Texas public schools. The Texas Education Agency (TEA) originally directed more than $14.5 million in federal Title II, Part D monies toward funding a wireless learning environment for high-need middle schools through a competitive grant process. A concurrent…

Texas Instruments has undertaken a research program with the goal of producing scientifically-based evidence of the effectiveness of graphing calculators and the "TI-Navigator"[TM] classroom networking system in the context of a professional development and curriculum framework. The program includes a two-year longitudinal study. The…

The Ministry of Higher Education in the Sultanate of Oman initiated recently a restructuring program for the General Directorate Colleges of Education aiming to replace the existing six colleges with more applied and highly IT assisted institutions. A particular emphasis is directed towards improving the learning methods by developing and…

In 2007, the Texas Legislature (80th Texas Legislature, Regular Session, 2007) authorized the creation of the Texas Rural Technology (R-Tech) Pilot program, which provides $8 million in funding to support rural districts in implementing technology-based supplemental education programs. In order to be eligible for funding, districts must have…

Webster University (Missouri), an independent, liberal arts university, developed a teacher preparation program on both the graduate and undergraduate levels in inclusive education aimed at preservice and practicing teachers and covering early childhood to secondary education. Several models emerged in the teacher preparation program. The unified…

This report describes an investigation into how a school moves from a handful of individual teachers dabbling in alternative assessment strategies to full school implementation of an assessment system. The research was conducted at Bay Park Elementary School in the San Diego (California) City School District, a school participating in a pilot…

This guide, which is one of a series of three guides designed to provide state and local leaders, policymakers, practitioners, and other stakeholders with information about the work-based learning component of the School to Work Opportunities Act, deals with occupational education. The introduction traces the history of school-to-work initiatives,…