Provides a framework for strategic planning for organizational development; identifies a societally-referenced "mega-level" of planning. Discusses needs assessment, quality management, benchmarking, and reengineering processes for defining and delivering a useful future for both the organization and society. (AEF)

Reviews, from a management accountant and funding council chief executive's perspective, relationship among (British) funding council models for competitive funding of higher education institutions, resource management, and quality assessments of teaching and learning. Posits a constrained funding environment for the rest of the 1990s. Concludes…

The value structure of the academic profession has been affected by expansion and changes in the organization of higher education, making it less likely for individuals to subscribe to a collective academic code. Quality assurance efforts are thus undermined by the same rationalizations that gave them birth. (MSE)

A discussion of quality assurance demands made on higher education due to fiscal constraints focuses on their implications for college teaching. It is suggested that an enlightened approach to teaching strives to ask the right questions, recognizes the benefits of thoughtful self-evaluation, and accepts the uncertainty of educational judgments.…

Describes the development and pilot program implementation of an online campus information service at the University of California at Berkeley called Infocal. Highlights include the establishment of an advisory committee; target audience; control; quality; confidentiality; legal issues; commercial information; policies; computer power; and…

Key themes in the Continuous Quality Improvement (CQI) approach to management are noted, and CQI principles are applied to academic advising in higher education, focusing on measurement, empowerment, teamwork, and advisee focus (META). For each principle, brief scenarios are presented along with suggested courses of action and possible outcomes.…

Describes a statistical study of three databases, conducted at Iowa State University, on holding links between citation databases and the online catalog. Provides insights into the construction and quality control of citation databases and online catalogs, and identifies a new issue of continued maintenance of ISBNs and ISSNs for catalogers.…

A discussion of quality assurance in Portuguese universities looks at the environment of expanding enrollments and new laws concerning program quality. It is proposed that evaluation should be informative, exhaustive, and concise, and should involve cooperation between evaluators both internal and external to the institution. (MSE)

Knowing how to use audio mixers in the postproduction of student videos is necessary for high-quality sound. Equipment and techniques are described, and the use of background sound, sound effects, and music is described. (AEF)

Intense opposition from colleges has severely weakened a plan that would radically alter institutional accreditation. The proposal would have created a national group to make accreditation a more uniform process with greater public involvement. A new proposal suggests a national body with much less power and fewer public members, much like a group…

Focuses on ways in which countries can work together to share their expertise on new educational technologies. Highlights include future developments; effectiveness as a result of design, quality control, and appropriate context; equity and gaps in use of new technologies; and cooperation in technology education. (AEF)

The University of Michigan sponsored a 2-day, institution-wide exposition of quality management efforts, which included 64 exhibits staffed by university employees. The underlying principles, planning stages, evidence that the expo was successful, lessons learned, plans for similar future efforts, and ways to obtain further information about this…

This paper identifies critical components of recent organizational quality improvement programs and specifies how applied behavior analysis can contribute to quality technology. Statistical Process Control and Total Quality Management approaches are compared, and behavior analysts are urged to build their research base and market behavior change…

Principles for producing well-written college alumni newsletters include keeping reader needs foremost; obtaining strong material; monitoring overall quality and quality of details; devoting time to coming up with bright headlines; using varied formats; having a policy about coverage of subjects; and considering many means of self-evaluation. (MSE)

Discusses the problems of applying quality methods to jobs that are not directly involved with manufacturing such as sales, merchandising, law, health care, accounting, and food service. Presents a model for nonmanufacturing organizations. (JOW)