A professional, effective, and efficient college alumni office is the key to linking loyal alumni and campus. A wise alumni administrator will also increase alumni participation through communication, become involved and influential in campus affairs, gain the support of the president, and offer a program valuable to constituents. (MSE)

The United Kingdom's Council for Higher Education and Industry is a forum at which academic and business leaders can establish long-term common interests and open communication. It has proposed a strategy for development of partnerships based on principles of inclusion, good management, expanded research, and broad educational reform. (MSE)

The University of Pennsylvania's major gift officers have specific goals for interaction with donor prospects, including proportions of time spent in cultivation, solicitation, and stewardship. Guidelines are based on staff experience, nature of the prospect pool, faculty support, campaign stage, volunteer management, administrative support,…

Guidelines for college publications professionals seeking to improve their productivity include these: set priorities; consider the consequences of each project; spend minimal time on trivial tasks; focus on your goal; identify the slowest task, which may limit a project's effectiveness; make appointments; avoid taking work home; and schedule…

The department of computer services at Miami-Dade Community College (Florida) limits its monthly newsletter to one page and follows specific guidelines about content and format. The publication is used for communication, public relations, and recognition. This streamlined approach allows for efficient and consistent communication. (MSE)

The evolution to date of the United Kingdom's Administrative Computing Initiative for universities, a program funding development of institutional management systems for both operations and planning, is described. The program divides universities into four families, each of which has adopted a different approach to systems development. (Author/MSE)

A discussion of focus groups in college marketing planning looks at the applicability of the approach, describes important considerations in focus group research, and provides step-by-step guidelines for conducting such groups. The technique's advantages are illustrated in an actual case in which the approach saved valuable institutional…

The Pennsylvania State University national alumni admissions program involves alumni in direct recruitment of undergraduate students. This is a major service to the institution, increasing friends of the college and contacts with organizations, clubs, local high schools, and prospective students. Most important, it provides local contacts for…

A revision in the federal regulations governing audits of student financial aid programs will require changes in present practices concerning student aid "servicers" that administer financial aid in small institutions and may lead to modifications in servicing contracts and financial terms. The new requirements are described in detail. (MSE)

This introductory article describes current research on student loans in developing countries and concludes that student loans in these countries are feasible, can promote wider cost sharing, and can help to generate additional resources for higher education but only if loan programs are well designed and efficiently managed. (Author/DB)

Sally Helgesen's book, "The Female Advantage: Women's Ways of Leadership," is reviewed. The book was based on a survey of women concerning leadership and addresses gender differences in management and leadership styles; management as a circular process; group communication; and leader roles. (MSE)

A listing of new software packages appropriate to college alumni and fund-raising program administration includes 26 packages for personal computer systems and 25 for larger systems. Listings include the name and address of the vendor, contact person's name and telephone number, software titles, software cost, hardware, and intended institutional…

Fourteen principles for successful operation of a small collegiate alumni program are presented. They address such issues as planning, setting priorities, making decisions, routinizing procedures, using technology, creating a climate for cooperation and productivity, getting volunteers, keeping staff longer, and maintaining a balance between…

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

A California State University study of alternative job design approaches in the university's information technology community is described. The study was designed to develop a job design approach that could adapt to changing skill requirements, promote continuous acquisition of skills for knowledge-based employees, and improve organizational…