This study explores the influence of student-generated electronic word-of-mouth (eWOM) on university image within the context of an increasingly competitive higher education landscape. Drawing on social identity and congruence theories, we examine how both satisfied and dissatisfied students' positive and negative eWOM influences the higher…

This research focuses on developing a comprehensive accreditation model for online, electronic, and distance education in higher education institutions (OEDE-HEIs). The surge in OEDE's global prevalence necessitates an evolved accreditation framework that addresses unique institutional needs. This study employs a mixed-methods approach, combining…

This study discusses the relationships between resource dependence, and reputation management (RM) through interviews with university managers regarding the use of social media by Chinese and UK Higher Education Institutions (HEIs). This research enriches existing literature by providing a new and comprehensive understanding of the factors…

(1) Context: The growing accessibility of Artificial Intelligence (AI) technology, such as ChatGPT, poses a challenge to the integrity of online assessments in higher education. As AI becomes more integrated into academic contexts, educators face the complex task of maintaining assessment standards particularly within modern Virtual Learning…

Universities have recognised the pivotal role they play in advancing Sustainable Development Goals (SDGs) to build a sustainable society. Two quality assessment instruments in higher education, global rankings and quality assurance, have developed a new set of metrics to measure university commitment to SDGs. This paper aims to analyse the SDGs…

Despite extensive research into English as a Medium of Instruction (EMI) in higher education, few if any studies have explored the role of higher education autonomy in driving EMI. This paper tests the novel hypothesis that university autonomy--spearheaded across European higher education through neoliberally predicated 'steering at a distance'…

The proliferation of generative artificial intelligence challenges the credibility of assessment in higher education. This article advances a theoretical argument that universities must move beyond detection-based strategies towards ethically grounded, validity-driven assessment practices. Drawing on Ajzen's Theory of Planned Behaviour, Bandura's…

As the higher education market becomes both more competitive and fragmented (as well as controlled through uncertain and changing regulatory regimes), and as those whom the higher education market serves become more discerning as consumers who apply proven customer behaviors within the market, universities must re-evaluate their internal…

This study employs Emirbayer and Mische's concept of 'agency' as a theoretical tool to examine the impact of the subjective agency exhibited by 11 Chinese university teacher translators on the translation of rainbow works. The analysis examines the iterational, projective, and practical-evaluative dimensions of their agency, uncovering the…

What tensions do feminist educators face whilst working within the neoliberal university? In this paper, I reflect on the difficulties of practicing feminist pedagogies within a context of "systemic violence," asking what space there is to create transformative classrooms whilst working within a marketized higher education system which…

Blended learning has emerged as a prominent feature in higher education over the past decade, aiming to enhance students' learning experiences and improve outcomes. It has been adopted at various levels within universities, with an increasing trend of institutional adoption. Despite its prevalence, scholars have expressed concerns about our…

The financial and economic environment in which Canadian universities operate has evolved in the last two decades, which include the 2008/2009 recession, the COVID-19 pandemic and the increased reliance on international student tuition fees as a source of revenue. Financial data from the Financial Information of Universities Survey (FINUNI) can…

This book presents international experiences of territorial strategies and urban projects in which universities have played a major role over the past fifteen years, through spatial planning and within a multiscalar approach. This approach constitutes the book's first originality, illustrating the complexity of certain cases (such as New York,…

The fully updated third edition of "Strategic Leadership of Change in Higher Education" provides a clear overview of the basic principles of effective leadership and management of change, and assists strategic leaders to better contextualise -- both globally and more locally -- the external environment in which they are operating. It…

Cultivating an anti-racist praxis necessitates English language educators placing a paramount awareness of their racial identity development. This autoethnography explores how my ongoing racial identity development has informed my critical racial praxis. Having grown up among ethnically and religiously dominant groups (i.e., Turkish, Sunni) in…