Discusses the management and evaluation of diversity in the workforce and emphasizes the need to link diversity issues with organizational goals and performance needs. Differences between a "quick fix" and systematic action are examined; distinctions between a program and a process are explained; and measuring results of diversity…

Describes a research project designed to examine how training in the use of a systems approach process has affected the planning practices and beliefs of preservice and inservice teachers. Pertinent literature is reviewed, three studies are described, and suggestions for future research are offered. (Contains 22 references.) (LRW)

Describes an artificially intelligent multimedia computerized instruction system capable of developing a conceptual image of what a student is learning while the student is learning it. It focuses on principles of learning and adaptive behavioral control systems theory upon which the system is designed and demonstrates multiple user modes.…

Reviews the various approaches that have dominated the prevention and treatment of delinquency over the last few decades. Presents current thinking about the multiple factors that must be considered in research on delinquency and concludes with a methodological proposal that may facilitate the systematic consideration of these factors. (RJM)

Advocates a systems approach to designing educational systems in a changing world. The intellectual technology of systems design is outlined; and a design architecture is described that addresses definition of the new system, system specifications, key functions, organizational issues, and the systemic environment. Organizing perspectives for…

Discusses the following conditions which are necessary for effective systemic change in education: all stakeholders agree on a common vision of education; the existing system does not meet these expectations; a new system is designed; an implementation plan is developed; support for the plan is obtained; and pressure to proceed is applied. (MES)

A systems perspective of adult literacy assessment stresses use of comprehensive, holistic strategies. For literacy methods, systems theory emphasizes the holistic nature of the adult in relation to the complex web of systems. Systems theory applied to materials reflects the plurality of literacies and the need for a variety of materials. (SK)

Discusses quality management principles as taught by W. Edwards Deming and describes their applications to educational technology services. Traditional organizational charts are explained; and benefits of using flow charts in Deming's systems are described, including better communications between departments, building teamwork, and opportunities…

Includes three articles that address issues associated with the automation and management of library acquisitions departments. Highlights include the systems librarian's point of view; restructuring the cataloging and acquisitions departments in a large academic library after NOTIS implementation; and the workflow in a smaller university library.…

Systems dynamics, a computer-based tool for visualizing how parts of an organization work together over time, is a valuable tool in administrative decision making. Feedback loops among elements mimic complicated behavior in real or imagined situations. An experiment using the technique with a simple research funding model validated its utility.…

A consortium of four Wisconsin school districts has decided to stop tinkering with the educational system and apply W. Edward Deming's 14 management points to total system improvement. The rewritten precepts involve creating and adopting a fitting purpose, infusing quality into the educational "product," and working toward zero defects…

Discussion of the problem of control in documentary information retrieval (IR) systems focuses on feedback mechanisms. Information needs are discussed, particularly the Problem Oriented Information Need (POIN); the structure of an adaptive IR system is described; and the design of algorithms for automated IR systems is explained. (33 references)…

The director of the Center for Occupational Research and Development (CORD) suggests areas in a technical curriculum that could be improved using an interdisciplinary approach: (1) systems; (2) the electromechanical core; (3) the mathematics/science base; (4) computers; and (5) interpersonal/communication skills. (Author)

Confusion in educational planning stems from having no clear objectives and no clear knowledge of the real clients. The new educational model involves contributing to socially useful results, not simply teaching subjects and conveying content information. Instead of relying on self-defeating techniques and mind-sets, educators can benefit from…

Discussion of information needs in a business environment focuses on how to build a shared information network. Highlights include the evolution of corporate intelligence systems; results of a survey that examined the information networking needs of large corporations; and a case study of the development of an information network at Citibank N.A.…