This chapter seeks to clarify the contextual factors and challenges inherent in quality assurance practices at two prominent national universities in Vietnam. It further provides recommendations to improve the effectiveness of quality assurance within these institutions. This chapter is organized into three primary sections. The initial part…

The landscape of workforce management has undergone a significant transformation, marked by a notable shift from the traditional framework of Human Resources (HR) to the contemporary concept of people operations. This shift represents a fundamental reimagining of the role of HR, emphasizing a more comprehensive and personalized approach to…

This study explored how human resource (HR) leaders' biased perceptions of frontline manager (FLM) effectiveness influence HR ratings of FLM competencies, resulting in insufficient training and job preparation for these critical employees. The literature review examined FLM research, ratings of supervisory competencies and the underlying…

Higher education is in the midst of a staffing crisis that has been smoldering for decades, and now threatens the operations of campuses across the country. The purpose of this study is to understand how non-faculty professional staff talent is managed, particularly in the early career stage. The case for this study focuses on a mid-sized private…

This paper explores how democratic educational practices and action learning are applied in an MSc Human Resource Management Enhancement Programme (HRMEP) in a UK higher education context. Using a triple-layered model of reflective learning, the programme emphasises a participatory approach, critical reflection, and practical application of HRM…

As educators, we seek engaging ways to demonstrate the crucial importance of developing appropriate management (HR) practices when undertaking international expansion. In this exercise, teams are asked to formulate and justify human resource/talent management policy modifications that contribute to a competitive advantage for a hypothetical North…

As school districts compete to attract and hire highly qualified teachers of diversity, human resource (HR) leaders in organizations face multiple challenges. Based on the benefit to students, particularly students of diversity, there is an impetus for the leaders within school districts to strive to increase the diversity of teachers working with…

Background: The Canadian fetal alcohol spectrum disorder (FASD) diagnostic guideline provides clinicians with the process and procedure to reach an accurate diagnosis. However, organisational structure, culture, and resource utilisation vary. The objectives of this study were to identify the key challenges and strengths of successful FASD…

Purpose: The current review sought to bring light to the issue of an underexplored career phenomenon--career indecision. Career indecision is a significant developmental stage in one's career life and has been a prominent topic in vocational psychology research in the past decades. However, it has received scant scholarly attention in the human…

Park and Shaw shared the impact on organizations from unmotivated and unsatisfied employees link to higher turnover ratios. The use of emotional intelligence in manager training lowered employee turnover by 13%. The problem address in this Delphi study was that small utility companies do not have an emotional intelligence plan in place for…

Purpose: This study aimed to examine the role of green human resource management on environmental performance at Islamic universities, with the mediating effect of green cultural festivals and the moderating role of individual green values. Design/methodology/approach: The research employed random sampling techniques by selecting a sample of 192…

A substantial body of research has shown that the use of strategic human resource management (SHRM) can influence employees' job resources thereby facilitating well-being. However, little evidence exists on the link between SHRM and teachers' perception of job demands and job resources in the school. Based on semi-structured interviews with school…

"Andragogy in Practice" is a timely book of case studies, which offers readers the opportunity to see andragogy in practice solving real-world challenges in a variety of adult learning contexts. It highlights the wonderful range of innovative practices that characterize adult learning today. Holton, Robinson, and Caraccioli, authors of…

Traditionally, professorial recruitment has been controlled by scholars themselves selecting the best qualified candidates as a new member of the academic community according to scientific criteria. Recent studies have, however, documented that recruitment has become increasingly influenced by managers and HR personnel who approach professorial…

Pandemics have reshaped societies and paved ways for advances in sciences, political systems, technology, medicine, and the economy. However, researchers have not explored how human resources (HR) function changes due to a pandemic in higher education institutions (HEIs) and how managing it contributes to employee performance and employee…