Advantages of using classroom observation as another measure of teacher performance include: (1) It is applicable to jobs where performance measures based on outcomes are hard to develop or where outcomes cannot be assigned to an individual person; (2) It ensures that important aspects of performance that go beyond measured outcomes, such as how…

In an effort to evaluate the occupational success of graduates and to determine how well academic programs prepare students for work, Piedmont Virginia Community College (PVCC) regularly conducts surveys of employers of PVCC graduates. In 1993, surveys were sent to the employers of 47 graduates from the class of 1990-91 who had previously given…

This document, which is part of a series of training materials explaining the benefits and use of performance-focused learning, examines the goal-based learning approach to education and training as a means of accelerating performance change. Each page of the document consists of a graphic and bulleted list of information pertaining to one of the…

This workbook explains the process of using the goal-based learning (GBL) approach to accelerating performance change to design an education or training program. The first half of the workbook, which focuses on the nature and benefits of GBL, discusses the following topics: shifting the focus of education; differences between lecture-based and…

An increasing proportion of the work force is aging at the same time that the workplace is changing in ways that are detrimental to older workers. Attitudes and beliefs about older workers appear to be ambivalent. Studies show that employers and managers stereotype older workers as loyal and possessing good work habits but inflexible and difficult…

A comprehensive faculty performance appraisal program is necessary for any college to maintain a high standard of excellence, effectiveness, and accountability. Faculty performance should be reviewed using established, fair, and consistent procedures that consider obligations, agreed-upon objectives, and performance standards. The purposes of the…

This evaluator training course describes the purpose, evaluator qualifications, and workshop objectives. An outline of course content is provided. A technical bulletin, "Suggestions for Evaluating Student Clinical Performance," by Douglas R. Whitney, Marcia A. Whitney, and Johanna J. Jones, addresses the following: concepts of…

This guide discusses how to approach staff evaluation and offers actual performance standards for a wide variety of library positions. These standards can be used by any type of library. Chapter 1 explains what performance standards are, how staff evaluation has evolved over the years, legal issues which have influenced the process, and some…

This document consists of three papers presented at a symposium on expertise in organizations moderated by Ross Azevedo at the 1996 conference of the Academy of Human Resource Development (AHRD). "How Individual Expertise May Be Socially Constructed: A Literature Review" (Abney V. Gleespen) looks at the research to determine the…

Findings of a study that investigated cases of fraud and misconduct in the New York City school custodial system are presented in this document. Custodial services are provided through a "quasi-independent" contractor, or an "indirect system." Although custodians are public employees, they have great independence and lack…

This handbook provides guidelines for designing evaluation materials and for conducting the evaluation of workplace training programs. It includes a variety of evaluation instruments, which are described briefly in the introduction and explained in more detail in the remainder of the handbook. These evaluation instruments are included: employee…

This paper reports on a study that investigated the role, attitudes, and behaviors of department chairs in higher education. Specifically, the study investigated four objectives: (1) to examine role factors of effective chair performance; (2) to assess the impact of antecedent variables such as individual characteristics (gender, marital status,…

Employers and policymakers have traditionally sought to manage skill shortages in technical and other occupations through initiatives predicted in one of two broad definitions of skill: skill-as-input and skill-as-artifact. A weakness of both these perspectives is that focusing on the inputs and outcomes of a labor process obscures or ignores the…

The role of social awareness in the employment success of adolescents with mild mental retardation was examined in a two-phase study. In phase 1, a set of social awareness descriptors designed to measure the three components of social awareness--sensitivity, insight, and communication--was developed and validated in a five-stage process. In phase…

The Indiana Workforce Proficiency Panel is responsible for identifying a common set of essential and technical skills for success in occupational areas and issuing Certificates of Technical Achievement. Incumbent workers and students can earn certificates in seven areas that are in high demand in Indiana's labor market and offer high-paying jobs…