This research study addressed student satisfaction levels encountered in undergraduate online student modalities. This quantitative nonexperimental correlational study aimed to analyze the influence online instructors perceived servant leadership traits have on the student satisfaction levels of undergraduate online learners and understand what higher education professors exhibit in online modalities to retain virtual learners. The Servant Leadership Theory, the student satisfaction model revealed in the SLS-OLE measurement, and Malcolm Knowles' andragogical model provide the conceptual framework for the research. Two specific research questions shepherded the study. First, does a statistically significant relationship exist between discernable servant leadership behavior and student satisfaction levels among undergraduate online learners? Secondly, does a statistically significant relationship exist between discernable servant leadership behavior and student satisfaction with teacher effectiveness among undergraduate online learners? Eighty-four online undergraduate participants completed a combined servant leadership and student satisfaction inventory featuring 69 questions on leadership perspectives and experiences regarding servant leadership traits of empowerment, standing back, accountability, forgiveness, courage, authenticity, humility, and stewardship. The participants concurred that stewardship and authenticity remain impactful toward online learners' perceptions of teaching effectiveness (instructor presence), course, and overall satisfaction scores. The instructor's long-term vision and concern for student success is the most impactful item toward online student satisfaction. The participants expressed that stewardship, found in instructors online, remains the most critical servant leadership trait for online student satisfaction. Future recommendations are to perform longitudinal studies using qualitative analysis so that narrative inquiry can better understand student satisfaction and retention rates. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]