Colleges and universities typically assist students with learning disabilities. In Canada, such programs are legally mandated to ensure equal access to educational opportunities. However, there is little in the current research literature on the experiences Canadian students with learning disabilities have with using assistive services provided by…

The positive impact of Math Learning Support Centers (MLSCs) on student performance is well-documented in existing literature. However, we argue in this study that many of these evaluations could be improved methodologically. Using a more rigorous approach, we investigated the effect of an MLSC on students' performance and affective variables in…

Meaningful pedagogical reform requires good faculty training and support programs. Such support is particularly valuable when colleges and universities are trying to bring research and inquiry into the laboratory curricula under resource-limited conditions. In this situation, it may help to extend the scope of the faculty support program to…

Adult students represent one of the fastest growing student populations within higher education. While their educational goals are similar to traditional students, the challenges and barriers they may encounter differ. Higher education institutions must assess their support services, coursework, and resources to determine if they meet the needs of…

The research explores community orientation (CO) perceptions and their potential outcomes within a higher education context. The study follows a three-step approach that draws from service marketing, organization theory, and higher education literature. Subsequently, a qualitative approach is adopted to develop the research model, followed by a…

This promising practice article explores the implementation of an academic recovery program along with supplemental programs at a small liberal arts Historically Black College and University (HBCU) in the southeastern United States, Miles College. Miles is an open-enrollment institution, where most students are Pell Grant eligible,…

This article explores hospitality's utility as a conceptual framework to assist writing tutors. The study, described in the article, investigated tutors' perceptions concerning how Haswell & Haswell's elaboration of hospitality--as a disposition--might bring about more positive, generative, and encouraging outcomes in writing center work. The…

This article focuses on the schools' support service related to the Nordic ambition of inclusive education. This ambition entails a somewhat conflicted mandate, which both the schools and the support service find demanding to ensure in their collaboration. As a framework for discussing challenges and opportunities linked to a case study in Norway,…

Online undergraduate students are isolated and transactional, rarely engaging with the institution through student services. This study investigated a small, Midwest private institution's lack of engagement and opportunities to engage online undergraduate students. The administration at the institution worried that the lack of engagement would…

Communication and collaboration between classroom teachers and student support teachers are critical in supporting student outcomes, and effective and productive lifelong relationships. The purpose of this action research study was to investigate the current process of obtaining student support at a Montessori school to improve the communication…

Purpose: This paper presents the features and relevance of open distance learning in the context of the socio-economic conditions of people living in the Union Territory of Jammu and Kashmir (J&K) in India. Although the primary purpose of the present study was to ascertain the effectiveness of the learner support services (LSSs) and different…

Over the last two decades higher education has experienced continuous growth in online education, with students and faculty enjoying the flexibility. With that flexibility came new pedagogies, new course preps, and a new era of teaching, learning, and academic planning. Just as those in the classroom had to modify behaviors and strategies,…

Though teacher education programs must document candidates' teaching dispositions, there is a gap in the literature around what faculty may learn by observing students in contexts outside of the k-12 classroom. This case study explores what faculty may learn about teaching dispositions by observing tutors. For our study, three mathematics…

The Elementary and Secondary Education Act (ESEA), most recently comprehensively amended by the Every Student Succeeds Act (ESSA; P.L. 114-95), is the primary source of federal aid to support elementary and secondary education. The Title I-A program is the largest grant program authorized under the ESEA and was funded at $18.4 billion for FY2023.…

American universities are facing pressure to provide career services to international students, many of whom want to stay in the country to work after they graduate. Although some have created specialized roles to support international student career development, far more have continued to recruit international students without thinking about why…