Institutions of higher education are being tasked with utilizing corporate business practices to recruit and retain their students. The purpose of this action research study was to investigate causes of negative customer service and improve the service approach of the Residential Education department at a private, liberal arts institution. Data…

Chickering and Gamson's (1987) "Seven Principles for Good Practice in Undergraduate Education" offers extensively researched and validated tenets for best practices in higher education. After a review of the literature, twenty-eight evaluation instruments currently used to design and review online courses in higher education institutions…

The Student Affairs Departments have seen immense growth over the years, from a discourse which had no academic relevance in higher education, to that which is expected to add value to the attraction, retention, and graduation of students. However, the latest developments have seen the role of Student Affairs Departments grow from "in-loco…

The article considers the role of elective courses in professional development of students of economics. Modern European education is developing on the principles of democratization and humanization, where democratization implies the involvement of all agents/participants of the education process into forming its content and solving numerous…

This article shares the journeys of two New Zealand secondary school educators participating in the Virtual Professional Learning and Development programme, who developed sufficient confidence to undertake a Developing Virtual Mentor role in the initiative. Qualitative and quantitative data were developed into stories of change and illustrate the…

The research relevance of the paper is determined by social demands in highly qualified specialists with abilities to professional growth. In this regard, the article is aimed at developing students' professional self-actualization in modern educational environment. The article presents authors' technology of developing students' consciousness…

An "institutional legacy" can be understood as knowledge, values, and shared experiences transmitted by or received from a college or university for the benefit of all who have taught, served, researched, and/or learned there. This article describes a year-long, collaborative writing project carried out by one university to chronicle two…

As the costs of scholarly and educational publications skyrocket, open educational resources (OER) are becoming an important way to provide content and enhance the teaching and learning experience. Librarians have a key role to play in developing, advocating, and managing OER. For many librarians, however, championing OERs means adding an…

Being a social justice leader makes significant demands on the individual headteacher/principal particularly where there may be conflict, competing demands and significant resistance both within the school and the wider community. There is a question then about what motivates some headteachers to commit to pursuing social justice and equity in…

Educating a diverse student population is a core principle of international school education. Historically, many international schools have had admissions policies that excluded students with special learning needs. However, admission policies have changed to require more inclusiveness and school support for a wider range of students and for…

The purpose of this research was to explore how practicum students respond to receiving supervision letters from their instructor and what aspects of the letters influenced students in their development as counselor trainees. Participants were five master's students enrolled in a mental health practicum course and their instructor. The instructor…

Autism is a complex biobgical disorder that usually lasts throughout a person's life (CDC, 2015). Persons with autism often find themselves cut off from the world around them. People with autism may exhibit a broad and diverse range of characteristics so doctors now think of autism as a spectrum disorder. Research studies reported that principals…

Superintendents of low income rural school district are challenged to close the achievement gap, specifically the disparity between classrooms. This study took the angle of looking at Equitable Classroom Practices and levels of rigor from classroom to classroom. The reasoning stems from the use of Job Embedded Professional Development for…

Over the years, most states and districts have focused professional development on teachers rather than principals. However, evidence suggests that principals can play an important role in reaching our national goals of high achievement for all students. School leaders are powerful levers for change--when given the right training and support. But…

The purpose of this study was to conduct an initial investigation to examine the perceptions of a sample of special education administrators from a western state to identify the challenges they encounter that may negatively affect their ability to do their jobs well. It was anticipated that the results of the study would be of interest to faculty…