Office hours are an integral component of science, technology, engineering, and math (STEM) courses at nearly all colleges and universities. Despite their ubiquity as a support mechanism, there has only been limited work examining how instructors approach office hours and what shapes these approaches. Here, we conduct a phenomenographic study to…

College campuses are responsible for coordinating support services to keep students on the success track. Student issues often inhibit or obstruct progress toward a degree. The impact of COVID-19 has affected student trajectory and persistence toward a college degree, and students are feeling this impact. Two surveys conducted of students at…

Public schools across the United States are charged with engaging all students in learning to improve academic performance. Recent studies (Apugo et al., 2023; Sutton et al., 2018) show an unexpected reduction in the achievement of Black girls, specifically, a decline in their graduation rates. For many years, the focus has been on Black males but…

At a time of increasing and unprecedented homelessness--with more children and youth living without safe, stable housing than during the pandemic--schools are running out of time to use federal pandemic-era funds dedicated to helping homeless students. While the pandemic is officially over, the crisis of homelessness is unabated and growing.…

The following evaluation considered on-time degree completion at a graduate and professional school within a private R1 institution in the southeastern united states using social and academic domains. This evaluation also considered both institutional and individual student support. Further, it explored whether student experiences are consistent…

This study examined the relationship between enrollment in structured and semi-structured support programming and the adjustment, stress, and coping among a sample of 186 undergraduate college students with learning disabilities. Participants aged 18 to 25 completed an online questionnaire composed of the items from the Student Adaptation to…

This study explored the experiences of Latina immigrant parent students enrolled in a noncredit English as a Second Language (ESL) program at a California community college. It sought to uncover how these students navigate the processes and services of community colleges to support their academic success while also examining how they draw upon…

As required by R.S. 17:100.13, each city, parish, or other local public school board shall provide a report by June first of each year to the Louisiana Department of Education (LDOE) on all of the following: (1) The number of students identified as needing expanded academic support, the number of students provided each type of academic support,…

Since the inception of the Higher Education Opportunity Act in 2008, there has been an increase in the number of post-secondary education institutions in the United States that have established inclusive postsecondary programs for individuals with intellectual disabilities to attend college and achieve higher levels of employment. Previous studies…

In writing, speaking, and movement, without context society would be unable to communicate and function at the capacity it does today. Oftentimes, the context of a situation is understood with only a few words, a nod, or even by simply residing within a location. In most aspects of life, context is the undetected force, but in a communication…

This chapter considers the relationship between pedagogical support offered by centers for teaching and learning (CTLs) and newer services such as assessment and educational technologies through the lens of gender, arguing that changes to the structure, mission, and staffing of CTLs may have unintended consequences if these unexamined, gendered…

During Kellar Poteat's work as a graduate assistant at the University of North Carolina at Greensboro (UNCG) Speaking Center as well as her coursework in the UNCG Speech-Language Pathology master's program, she has begun to research the impacts communications centers can have on persons who stutter (PWS) or those with other communication disorders…

In fall of 2017, the Center for Academic Program Support at the University of New Mexico revamped its Online Learning Assistant (OLA) Program, which focuses on embedding undergraduate peer tutors in multidisciplinary fully online courses. Students who had an OLA during the Spring 2020 and Fall 2020 semesters, were surveyed to better understand the…

"The professional doctorate in education prepares educators for the application of appropriate and specific practices, the generation of new knowledge, and for the stewardship of the profession" (CPED, 2009). The Johns Hopkins University EdD attracts diverse learners with varying experiences with statistics and research methods. These…

The need to improve institutional performance seems clear considering equity gaps and the high costs associated with higher education. Although the idea of holding higher education institutions accountable for their students' success is laudable, it is also pushing many institutions to make decisions based on meeting externally imposed metrics.…