As the prevalence of service-learning within higher education institutions grows across the globe there is value to explore, discuss, and describe the similarities and differences between the various expressions that are emerging. Such comparative analysis can deepen understanding of service-learning pedagogy, improve practice, and create a…

Universities are quickly moving from brick and mortar toward online classroom settings. The online setting provides students with increased accessibility and flexibility to attend classes they would normally be unable to attend. Unfortunately, for those students who never attend classes on campus, many campus resources are not accessible. Students…

In fall 1994, College of the Canyons (COC), in California, conducted a survey of all 380 faculty, staff, and administrators to determine their attitudes toward and experiences at the college. The survey rate was 31.8%, with 121 responses and results were compared to findings from a spring 1994 survey completed by 545 students for a 30.8% response…

West Virginia University at Parkersburg (WVUP) is a separately accredited campus of the University offering 2 baccalaureate, 10 associate, and 2 certificate programs. In response to concerns raised in a recent accreditation report, WVUP conducted a study examining student attitudes toward facilities, course scheduling, student advising,…

The DATAWave is a weekly publication of the Assessment Resource Office of Eastern New Mexico University (ENMU). Its purpose is to inform the campus community and broader constituencies about assessment issues and practice at ENMU. The issues of this first volume cover the following assessment topics: (1) introduction to the newsletter and report…

This book examines the organization and functions of the major departments and offices within a college and university and offers explicit advice on the best way to integrate the two to achieve efficient governance. Organizational factors such as reporting structures, types of committees, and how the administration and faculty collaborate to reach…

In the fifth and sixth weeks of a faculty strike at York University (Ontario), a survey was undertaken to assess student perceptions of the strike, its benefits, and its costs. Respondents were 502 randomly selected full-time undergraduate students in several disciplines. Survey questions were developed in student focus groups. The report…

This book examines, through analysis of three liberal arts colleges (Antioch, Reed, Swarthmore), the factors contributing to the greatness of a first-rank liberal arts college. The writer begins with a presentation of the historical development of the three schools, followed by a detailed description of how broad institutional innovations were…

A study was conducted of African American students at Contra Costa College (CCC), in California, enrolled through the Extended Opportunity Program and Services component, to examine differences between academic persisters and non-persisters. A questionnaire was used to gather information about students' pre-matriculation characteristics and…

Student equity is among the highest priorities at Glendale Community College (GCC), where 55% of the student population is from historically underrepresented groups. The college's Student Equity Plan (SEP) has the goals of maintaining and enhancing equity in access and success; conducting research to evaluate student access and success; and…

The literature concerning burnout is reviewed, and specific ways that burnout can be minimized or eliminated in colleges are suggested. Burnout may occur with individuals who work with other people and who give much more than they get in return. Symptoms may include lack of enthusiasm for work, a sense of helplessness, and frustration. Physical…

Ten important issues surround the challenges that Latin American university administrations will face in the near future. Those issues are: (1) the importance of administration to higher education and the need for analyzing situations, resolving problems, making decisions, and communicating at all administrative levels; (2) the uniqueness of…

In spring 1988, a survey of the full-time employees of Palomar College (PC) was conducted to assess six aspects of the college's organizational climate: leadership, motivation, communication, decision making, rewards, and job satisfaction. Findings were compared with those from a similar survey conducted in fall 1986. Study findings, based on a…

The nature and strength of college culture were studied, along with how culture is related to perceptions of organizational performance. Data were obtained from a study conducted by the National Center for Higher Education Management Systems (NCHEMS). Questions of method, especially the validity of aggregating perceptual data to the organizational…

Educational Quick Environmental Scanning Technique (ED QUEST) is a process designed to identify emerging issues and events that indicate potential threats and opportunities to educational organizations, to analyze the probable impact of these variables on the organization, and to facilitate the development of appropriate organizational strategies.…