If one believes that the purpose of education is to fulfill the ideals of a democratic society, academic advisors must envision their roles as part of the larger social justice movement that strives to embody those ideals. Assuming these roles entails a willingness to facilitate provocative moments for students--to engage them in reflective…

At postgraduate level, success often depends on the ability to produce quality academic writing. To develop a framework to support postgraduate research writing, we explored the writing experiences of twenty-four postgraduate students from non-native English-speaking backgrounds. Semi-structured interviews were conducted with these participants,…

This descriptive study surveyed the perceptions of teachers, counselors, and administrators on issues pertaining to school services and academic and instructional challenges of English Learners (ELs) in NYC public high schools. This study attempted to identify factors that increase the dropout rate of high school English learners. In addition,…

The concept of TQM is really needed by educational institutions, considering the needs and user satisfaction are the main goals of services in an educational institution. The synergy of student expectations and campus interests will be achieved if academic services are carried out by prioritizing aspects of quality, adequate facilities, and…

Academic support services such as coaching and mentoring programs have shown the most promise, but only when they are implemented in a very proactive manner--when they provide students with personalized follow-up and attention. Unfortunately, these programs are often expensive, making them hard to implement or scale at a regional or national…

We use confirmatory factor analysis (CFA) to test the validity and reliability of three non-cognitive factors--resilience, grit, and growth mindset--as well as to examine whether those factors predict academic success for a sample of students primarily represented by first-year African American students at three Historically Black Colleges and…

First-generation college students (FGCS) face unique challenges compared to non-first-generation peers. Lack of personal, emotional, financial, or psychological support may create difficulties adapting to college. The focus on affordability in higher education and lowering the cost of a bachelor's degree has also made the transfer process an…

The discourse about men of color in higher education centers on their lower enrollment, persistence, and graduation rates. This paper drew on validation theory to understand how two men of color programs helped 41 Black, Latino, Asian American, and Pacific Islander college students develop healthy gender expression and emotional vulnerability.…

The emergence of COVID-19 significantly hindered student access to valuable university resources aimed at promoting engagement and academic success. The need to adapt the academic support services to a virtual environment also presented an opportunity to tailor these services to be more effective in chemical education. The primary goal of this…

Since the passing of the Americans with Disabilities Act (ADA) in 1990 many works related to the ADA and how higher education programs comply with the ADA have been published. However, few studies have investigated the factors associated with educational completion for students with physical disabilities (SWPD) in physical therapist programs. The…

This Artistic and Creative Inquiry (ACI) uses personal narrative to share examples of how poetry has been successfully used in both classroom and academic support settings to enhance students' understanding of course concepts and to identity their own learning preferences. This pragmatic discussion of poetry as a teaching tool is then coupled with…

Despite the continued investment in Indigenous support networks and dedicated education units within universities, levels of key performance indicators for Indigenous students--access, participation, success and completion (attainment)--remain below that of the overall domestic student population in most institutions. It remains important to…

Do increased expenditures lead to improvements in international students' outcomes? As state subsidies for public higher education institutions remain low, the reliance on out-of-state tuition from international students underscores their importance. Because international students often pay such higher tuition fees, it is worth studying how such…

In recent years, the offer of higher-education programs under online modality has grown significantly. This situation has generated the need to evaluate the quality of these services, whose conditions and characteristics do not correspond to those of the traditional face-to-face modality. This article identifies and describes factors underlying…

This paper explores students' experiences with communication centers and offers recommendations for new and expanding communication centers. We combine empirical research conducted on student reflection forms with our own insight as tutors, instructors, and directors and with existing literature to offer considerations for enhancing the services…