This publication describes four highly regarded workforce development programs, concentrating on how they cultivate emotional intelligence--how they prepare trainees for the cultural demands of the workplace. Section 1 describes how ACHIEVE, Cabrillo Community College, Watsonville, California (CA) teaches business dress, skills and culture in two…

This paper proposes a model for a neighborhood program to help enough low-income individuals improve their employment and financial standing so that the impacts are meaningful at a neighborhood scale. Section I describes the project. Section II explains why neighborhood-focused employment programs are an important part of the solution for…

This study addresses the issue of how new forms of work organization (NFWO) are affecting job skill requirements. Practices such as job rotation, problem-solving teams and self-directed workgroups are thought to increase job skill requirements because they tend to broaden job responsibilities. The study uses the 1999 and 2000 waves of the…

This paper reports on a Centre for the Economics of Education and Training (CEET) project that explored policies, programs and other initiatives by Australia's states and territories to support innovation, and to build vocational education and training (VET) capability to respond to its effects on skill needs. The project was undertaken in late…

What are the forces that will continue to shape the U.S. workforce and workplace over the next 10 to 15 years? With such inevitabilities as the proliferation and acceleration of technology worldwide, will more individuals work at home, will more businesses outsource their noncore functions -- and with what consequences? Answering such questions…

This participant handbook is composed of supplemental instructional materials for a course designed to teach the organization and management of training, including roles and functions performed and the needs, costs, benefits, and productivity of training systems. A course outline or syllabus provide a course description, course objectives, subject…

A new, prevailing wisdom is guiding the thinking of policy makers and policy shapers throughout North America; its watchwords are "global competitiveness" and "economic restructuring." The preoccupation with viewing schooling and its role in society through the single lens of global economic competitiveness closes off other…

The State Job Training Coordinating Council (SJTCC) developed recommendations for a new workforce preparation system for California. Its 30 members represented industry and business, state and local government, local and community-based organizations, and the general public. Four committees that focused on four broad areas--coordination and…

This report describes the current educational and employment situation of Australian Indigenous youth in terms of their pathways from school to work. A literature review and analysis of statistical data identify barriers to successful transition from school to work, including forms of teaching, curriculum, and assessment that pose greater…

A study explored the mechanisms used by adults in Australia and Korea to keep their skills current or to enhance their range of skills. Data were gathered through recent research reports and unpublished unemployment and training data. The study identified areas of the vocational education and training systems in the two countries that are…

To explore options to establish Federal Individual Training Accounts (ITAs), a study reviewed Pennsylvania's Individual Learning Accounts, Cedar Company's Individual Learning Accounts, ITAs under the Workforce Investment Act, and the United Kingdom's Individual Learning Accounts. ITAs were defined as a base amount of resources--dollars or…

This book analyzes vocational education and training (VET) systems in seven advanced industrial countries (AICs) to determine institutional arrangements for skills creation most promising in attaining the learning society. The AICs are France, Germany, Italy, Japan, United Kingdom, United States, and Sweden. Chapter 1 discusses special problems of…

This document contains three papers on evaluation in human resource development (HRD). "Utilization of Corporate University Training Program Evaluation" (Christopher F. Bober) reports on a study that examined how training program evaluation results are being utilized in corporate universities and determined that the following seven…

An innovative session was conducted to introduce session participants to a concept and researched model for linking organizational culture and performance. The session goals were as follows: (1) give participants a working knowledge of the link between business culture and key business performance indicators; (2) give participants a hands-on…

This innovative session used two "key moments" to interpret an action research case study of the ongoing reorganization of the Belgian Tax Ministry. Both the research and the session used a social constructivist framework. The reorganization consisted of these phases: contracting, exploratory, in-depth, advisory, implementation of the…