This qualitative multiple case study explored the experiences and perspectives of instructional coaches that support teachers with the literacy instruction of students from historically marginalized populations through the lens of the following three theoretical frameworks: the partnership approach, critical literacy, and culturally relevant…

Veterans with PTSD and TBI find it difficult to meet the challenges in the college environment, which may contribute to higher attrition rates among these veterans. The emotional, mental, and psychological effects associated with PTSD or TBI can cause a disconnect in the brain and affect learning, memory, comprehension of spoken and read texts,…

Higher education often involves academic challenges like course selection or financial aid navigation. Developing effective study skills, mastering time management, refining note-taking techniques, and tackling complex course content demands dedication and proactivity. However, support services such as academic skills workshops and writing centers…

This systematic review assessed the effectiveness of published inventions, of an experimental design, used to promote learning for learners with dyslexia on HE programmes. Historical observations suggest that a notable number of learners with dyslexia express concern at the levels of support they receive and that support plans provided to their…

Online peer tutoring provided crucial social and academic engagement opportunities for students and peer tutors during COVID-19. This article describes our institution's transition to fully online academic support services and discusses their impact on student learning and retention. While the total number of unique students utilizing tutoring and…

Since December 2019, the world population has been battling with the SARS-CoV-2 disease (COVID-2019) pandemic. The pandemic has continued to impact negatively on people's livelihoods and also on student's education. This qualitative study established from students in a previously disadvantaged university, their challenges and needs pursuant to the…

Introduction: The present study aims to investigate second language graduate students' academic writing socialization in relation to their experiences at writing center in North American higher educational context. The study documents how graduate students are socialized to use academic language in order to participate effectively within their…

The present study investigated the perceptions of K-12 related service professionals and higher education disability service professionals about the need for postsecondary transition planning and strategies for students with Autism Spectrum Disorder (ASD). Twenty-two female participants participated in the study. The K-12 participants are…

Computer science remains one of the least diverse disciplines within STEM. As society becomes more dependent on technology, there should be more diverse representation in the people producing technology. Latinx are underrepresented in the technology sector. In order to understand the lack of diversity in the technology sector it is important to…

The purpose of this qualitative study was to explore perceptions of the influences of student support services, and other factors that contributed to African American male football players' ultimate success in academics, at a public Division I institution. The qualitative study used online interviews, archival data, and contextual information. The…

The accounting profession is one of the most under-represented industries in hiring, retaining, and promoting minorities (Ross et al., 2014). The lack of representation of African Americans in the accounting profession has been reported for decades (Harris et al., 2020). Using a quantitative approach, this research study's data reflected how the…

The purpose of this qualitative descriptive study was to explore how foster care support programs staff describe best practices to improve the financial, emotional, and academic experiences for foster care youth who matriculated into community colleges. For this study, the theoretical framework was ecological system by Urie Bronfenbrenner. This…

Because social media is a significant factor in how students and faculty in higher education engage with the world, it is important for communication centers to consider this medium as a method to meet those audiences where they are. While there are challenges to creating a social media presence, this article argues that engaging your tutors in…

Tina Falkner is the Director of the Office of Student Finance for Academic Support Resources (a large unit comprised of the Office of the Registrar, the Office of Student Finance, the Office of Classroom Management, One Stop Student Services, Continuity and Compliance, and an internal web development team) at the University of Minnesota. Prior to…

The purpose of this instrumental case study is to understand what role faculty play in providing academic support to first- and second-year medical students at an osteopathic medical college in the United States. Academic support is defined as instructional methods or educational services provided to students in an effort to help them meet…