Academic innovation centers (AICs) are a new phenomenon that are being invested in by higher education institutions. As they are a new type of information center, Library and Information Science (LIS) researchers can revisit past LIS approaches in this new setting. Surveys of these centers have been investigated for their service offerings…

This study documents the experiences of international students at one Historically Black Colleges and Universities (HBCU) in the United States. The purpose is to explore how international students define their academic success, and how they were able to use institutional support services to achieve their academic goals. The review of existing…

Student support services are a broad and important concept in education. This study aims to explain the student support system in virtual learning environments. This study was a qualitative research project. An extensive search in scientific databases was carried out based on predetermined strategies, and 53 documents were reviewed from 1996 until…

Facing increased pressure to improve participation and attainment, and significant constraints in available revenue and resources, regional Australian universities are seeking opportunities to enhance student retention in a way that is sustainable and addresses the unique circumstances of regional universities. Whilst advising models, nationally…

Adult and nontraditional learners are a fast growing student populations in higher education (Wyatt, 2011) and currently make up approximately 37% of undergraduates currently enrolled in higher education in the United States (Bergman, 2020). Despite their prevalence, empirical studies continue to demonstrate that policies, programs, and practices…

In this study, we investigate the challenges that Chinese students face at a German technical university, highlighting key obstacles such as language barriers, cultural differences, and limited trust in institutional support. Through thematic analysis of qualitative data collected in 20 in-depth interviews with Chinese students enrolled at a…

Amid the globalized environment of higher education, international graduate students remain vital contributors to U.S. institutions as they contribute billions of dollars to the U.S. economy annually, drive innovation, and play a significant role in diversifying and globalizing U.S. institutions. Open Doors reported that international students…

Background/purpose: In this systematic and bibliometric review, we aim to document the approaches and methodologies used to evaluate the impact of educational programs in high schools. Focusing on the main components, such as teacher training, student support, and technology integration, the study explores the different evaluation methodologies,…

Dual enrollment has proved to be a powerful strategy for expanding college opportunity for all students, especially those who facing barriers that limit their access to postsecondary education. Extensive evidence shows that dual enrollment has wide-ranging benefits for students, high schools, colleges, and states. The model helps save time and…

Student motivation has been researched from a variety of viewpoints such as that of student motivation and in the classroom, student motivation and learning, and student motivation and teacher immediacy. This study looks at the motivational factors of communication center tutors (n = 165) across the United States to determine what motivates them…

Mathematics Support Centres are available in the majority of Higher Education Institutions in Ireland and the UK. Whilst the online presence of these centres appears to be increasing, there is little research to date which considers its breadth or effectiveness. In this paper we consider the results of a survey on the online presence of support…

Recent developments in digital technologies, including learning analytics are changing educational practices due to the wealth of information available and its utility to inform academic interventions for students. This study investigates the impact of personalised feedback emails on students' academic performance and student success in large…

Globally, student support mechanisms focus almost exclusively on academically 'under-performing' students, especially as insofar as academic development practices are concerned. This article makes a case for a shift in approach. Using the context of one country, South Africa, we sought to better understand the strengths that academically…

This study characterises the ombuds office in higher education as an innovative practice of handling employee, staff, and student grievances. Though ombuds offices have had a place on many higher education campuses for some time, their function has evolved in response to a changing environment. Drawing on Open-Systems theory, this study views the…

The provision of academic language and learning (ALL) support to undergraduate and postgraduate students has been a staple across higher education institutions in Australia and New Zealand for some time. However, research has established that there are multiple challenges inherent to working across institutional spaces in the ways that ALL staff…