This article explores the provision and effectiveness of student support in higher education through a review of literature and a case study of the support available to students in one English post-1992 university. Our investigation focuses on students' awareness and experience of both university-wide student support and guidance services and the…

This article presents an analysis of higher education students' retrospective meaning making of their experiences of personal development planning (PDP). An earlier study of first year students had indicated that students rarely reflected on their own meta-cognitive processes and were preoccupied with practical study skill matters, particularly…

To be effective, writers must understand what knowledge they share with the audience and what they do not. Achieving this understanding is made difficult by the knowledge effect--a tendency of individuals to assume that their own knowledge is shared by others. Understanding the knowledge effect and methods for reducing it is potentially useful for…

Professional development for distance tutors is traditionally delivered through texts or websites, supplemented by face to face workshops. However, one of the major challenges is to ensure that they engage with the materials and carry away something which is of value to their practice. At the Open University (UK) our 8000 tutors work from home,…

A provincial initiative to encourage interprofessional education and research resulted in the implementation of three interprofessional PBL (iPBL) modules at the University of Saskatchewan. The ambitious target of 1200 student iPBL experiences over three years presented a substantial teaching development challenge. Training incorporated many of…

Modifies Ned Flanders'"Flanders' Interaction Analysis Categories" (FIAC) so that it becomes an effective, evaluative tool to guide tutors and administrators as they define tutors' roles. (RS)

Since there is an increasing recognition to address the need to move practicing teachers to a higher standard of practice, mentoring or coaching has been receiving increasing attention. A variety of tools has been developed to make these relationships more effective. Work within a recent mentor project indicated current tools were not detailed…

This article underscores the importance of keeping up to date with vocabulary which is currently employed in English-speaking countries. It argues that textbooks, dictionaries and even corpora are not the most reliable sources to do this, and puts forward a pedagogical proposal--grounded in the Lexical Approach and three pedagogical innovation…

In this microanalysis, a university writing center conference with an experienced tutor and a student he has never met before is analyzed for the tutor's use of direct instruction, cognitive scaffolding, and motivational scaffolding. Along with verbal expressions of scaffolding, this analysis also considers the tutor's hand gestures--topic…

Technology has brought tremendous advancements in online education, spurring transformations in online pedagogical practices. Online learning in the past was passive, using the traditional teacher-centred approach. However, with the tools available today, it can be active, collaborative, and meaningful. A well-developed task can impel learners to…

International students often require extracurricular assistance upon arrival in the host country. Many universities operate programs pairing international and domestic students for academic and adjustment assistance. The tutor system operating at Japanese national universities has similar objectives. Although the literature has highlighted several…

Through case studies of adult literacy learners and the volunteer tutors who instructed them, this article illustrates the strengths and challenges faced by these kinds of instructional pairs. The descriptions help to reveal critical issues that can inform researchers' and practitioners' thinking and practice with regard to tutor training and…

This article seeks to assess the impact of V-Pal (Virtual Partnerships for All Languages) on the student language learning experience within a conventional UK higher education (HE) curriculum. V-Pal is an innovative computer-mediated language scheme, based on a reciprocal, distance-learning language project, run by the University of Manchester in…

Writing center theory in general seems to favor a collaborative model of the tutorial where the tutor and tutee work together to create shared knowledge and a shared text and an expressionist model of the tutorial which requires that the tutor do less talking and more listening. Writing center empirical research, however, suggests that the key…

Research into tutoring at a distance has a fairly long history and the functions of tutors in distance education institutions are well understood. Over the past 20 years research into online tutoring has advanced significantly as such institutions have "gone electronic": in this paper we cite published research from the UK Open…