The VISIONS project, a workplace literacy program held in two manufacturing plants and a regional medical center, was conducted during an 18-month period from July 1, 1993 to December 31, 1994. During the project, staff were hired and trained, task analyses and orientation sessions were held, and tests and curricula were developed. Employees were…

This instructor's guide contains 11 lesson plans for inplant classes on workplace skills for employees in a cement plant. The 11 units cover the following topics: goals; interpreting memoranda; applying a standard set of work procedures; qualities of a safe worker; accident prevention; insurance forms; vocabulary development; inventory control…

This document contains the instructional materials developed and presented in workshops on conflict resolution at a regional hospital. The workshop covers analyzing conflict and conflict resolution strategies and their effects. The guide includes a workshop mission, overview, information sheets, work sheets, key questions and answers, and…

This document contains the instructional materials developed and presented in workshops on communications skills improvement at a regional hospital. The workshop was designed to help participants gain skills that enable them to do the following: (1) identify and overcome roadblocks to effective communication; (2) decode "hidden messages"; (3)…

An interactional sociolinguistic discourse analysis of adult, low-literate, beginning learners of English as a Second Language is presented. Four pairs of non-native speakers of English worked together on drill and practice software, interacting with each other, teachers, and software. All had zero to 6 years of previous schooling. Each pair was…

This booklet provides an introduction for health service managers, trainers, and personnel about basic skills. It provides background information on the link between poor basic skills and poor health as well as information about the ways in which people use basic skills in their daily lives. Two reasons for health care organizations to be involved…

Opening up new perspectives in the study of literacy, this book presents 25 essays that bring together current research findings from linguistics, psychology, sociology, and anthropology. Essays in the book discuss theoretical questions related to the definition and modeling of the construct of functional literacy; the notion of literacy…

This project report describes the development of a literacy curriculum that introduced the elements of democracy. After reviewing existing print and video materials, a curriculum design team of literacy practitioners and civic activists prepared a draft curriculum and pilot tested it in six adult literacy classes. Based on feedback from teachers…

This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…

Adult literacy (AL) programs in Pennsylvania, New York, Delaware, North Carolina, Illinois, and California were surveyed in Spring 1994 to identify the extent and scope of computer technology use in AL programs. Of the 515 responding programs, 82% used computers for administrative activities, 66% for instructional activities, 31% for student…

The principle of primary education has long been established in the impoverished sub-Saharan nation of Mali, but despite official affirmations in favor of access to education, Mali still has one of the lowest rates of primary school attendance. This booklet describes the efforts of Save the Children/USA in mobilizing community support for 22…

The National Adult Literacy and Learning Disabilities (NALLD) Center identified as a major goal the design of a tool kit for literacy practitioners. In addition to training materials, the tool kit would provide specific information on instruments and intervention techniques to help identify and teach adults with specific learning disabilities. The…

Developed by educators at the Emily Griffith Opportunity school, this teacher's guide presents a 2-hour workshop to introduce employees in entry-level positions to the concepts and vocabulary of Total Quality Management (TQM). The guide is divided into an instructor's section and a section of 24 handouts for the participants. (Handouts can also be…

This publication summarizes reports from a workshop to share the experience of UNESCO's literacy program and to learn about other effective experiences in literacy available in the region. The opening of the workshop and election of officers is reported. Summaries of the following reports are given: (1) the role of learning centers to achieve…

This set of learning modules was developed during a project to deliver workplace literacy instruction to individuals employed in the more than 50 businesses related to the activities of the Port of Baltimore. It is intended to accomplish the following objectives: familiarize students with basic concepts of geography; give students knowledge of…