Examines sustained use and non-use of online services within organizations using an open-systems view that overcomes limitations of traditional approaches that led to over-estimates of use. Focuses on the informational environments of firms in three industries: law, real estate, and biotech/pharmaceuticals; and discusses insights from an intranets…

Presents fundamentals of systems thinking and sustainability within an ecological theory to shape education to the needs of human development in relation to the environment. Emphasizes that effective learning is a system embedded in the web of life, giving humans the ability to see the interconnectedness of the environment, community, and the…

Describes results-based guidance, a systems approach to student support programs. Outlines factors that have contributed to the changes in the duties and responsibilities of guidance counselors and the basis of the competency-based approach in guidance counseling. Details elements of the results-based guidance program. (GCP)

A participant-observer at management and other meetings at a large urban school district attributes the district's successes to systemic governance, the district as an instructional leader, and the superintendent as a teacher on special assignment. (MLF)

Claims, despite extensive research on the role of feedback in learning, there is little theoretical understanding of the concept of feedback, because of overly broad definitions which favor certain explanations and lines of research over others. Discusses implications of feedback research for group facilitation and design of experiential learning…

Discusses the uses for soft systems methodology (SSM) in English language training (ELT) projects. It is suggested that ethnographic techniques may help in achieving the understanding needed to start an ELT project while SSM may provide a useful means for structuring ethnographic findings. (Author/VWL)

Proposes a theoretical and practical hybrid model for family counseling based on integrating the rational-emotive and family systems approach. Notes that these combined approaches offer the counselor a systematic theoretical structure for conceptualizing family dysfunction, from which additional strategies for changing inappropriate belief systems…

Explains how a model of an instructional process can be translated into an instructional processor that can be used to develop courseware for computer assisted instruction. The General Systems Theory is discussed as a conceptual framework, and models based on three levels of the decision-making process are described. (12 references) (LRW)

Describes the systems approach (the Information-Based School Development Project) used by a large education system in Australia for school review and development, involving a research and a service component to help schools identify, obtain, and organize information they need for their own decision-making. Relates two case studies. (SR)

Discussion of electronic performance support systems (EPSS) focuses on performance support engineering and its role in designing performance support systems. Highlights include the organizational performance/learning cycle model; a systems approach to EPSS; computer-based training and other EPSS methodologies; and future possibilities. (LRW)

Presents a conceptual framework and notation for learner modelling in intelligent tutoring systems based on the computational distinction between behavior, behavioral knowledge, and conceptual knowledge and between the system, the learner, and the system's representation of the learner. Approaches to learner modelling based on a review of the…

This paper discusses the rationale for school-based suicide postvention consultation, various arguments for utilization of external and internal consultants, and basic goals of postvention consultation. It advocates an ecological systems view of postvention consultation. (Author/DB)

This article explains dynamic systems theory (DST), a theoretical framework for the management of children with a diagnosis of cerebral palsy. Three tenets of DST (self-organization of movement, transition, and rate-limiting factors) are examined in light of potential intervention strategies. The need for research to evaluate DST assumptions and…

Discussion of educational systems design describes four systems levels that can be emphasized: learning experience, instructional, administration, and governance levels. Factors to be considered in selecting a focus level and the implications of focusing on the learning experience level are discussed; and a table comparing instructional and…

Proposes a world systems approach to comparative education to overcome the limitations of mainstream case/country-study approaches and the omission of non-Western perspectives. The approach analyzes the existence worldwide of nation-state controlled education systems, which are structurally similar, yet socially differentiated and ideologically…