The "Child Care Bulletin" is published quarterly and includes practical, informative articles based on current literature regarding topics important to policy-makers, child care providers, and parents. The Bulletin includes short articles, tips sheets, policy updates, interviews with leaders in the child care field, information from child…

This article deals with the governmental strategies basic to the construction of the European Higher Education Area within the Bologna Process. With regard to the actual reconstruction of German universities, these strategies are verified on a structural level, in individual and collective subject relations and also in the subject matter which is…

Purpose: This paper is the second part of a comprehensive report about a research study that aims to assess the relationship between the university experience and student outcomes as a means of determining a university's success in meeting its educational goals. Design/methodology/approach: While Part I has described the process of how data were…

Quality assurance in medical education is a complex matter. Institutions and external critics of accreditation processes often question the objectivity of peer judgements. Members of accreditation panels similarly often feel at a loss for a lack of mechanisms to help them arrive at a collective assessment of the performance of an institution. In…

This article explores the development of policy in quality assurance in higher education. While it briefly examines the broader context of quality assurance in South Africa in terms of the National Qualifications Framework as one of the political levers for establishing a quality assurance system in education and training systemically it focuses…

The political philosophy (from the U.S. Declaration of Independence) that "all men are created equal" succinctly captures the "raison d'etre" and phenomenal successes of American higher education. Today, the deepest commitment to this idea of fair play is affordable access to a higher education that offers the opportunity to cultivate knowledge,…

Whilst regulation is utilized by governments in Australia and internationally as a means of promoting quality standards in early childhood education and care (ECEC) services, a growing body of literature is critical of the detrimental effect of this regulation. Drawing on our investigation into early childhood teachers' perceptions of the impact…

In this article, the authors discuss the need for integrative, multidisciplinary courses in value creation. They describe the design and implementation of courses in 2 different schools at the master of business administration (MBA) and undergraduate levels. Both courses involved schematic models in the teaching methodologies, but each emphasized…

Purpose: The paper aims to describe the application of two key service quality frameworks for improving the delivery of postgraduate research supervision. The services quality frameworks are used to identify key areas of overlap between services marketing practice and postgraduate supervision that can be used by the supervisor to improve research…

How do you judge the accuracy, reliability, and completeness of an electronic or online database? What measures do publishers and distributors employ to ensure that quality standards are met? Who is responsible for what part of the process? Eighteen contributors address these questions and more in their discussion of an important issue in today's…

This paper describes first year implementation efforts of Southwest Texas (SWT) State University to develop a system to integrate planning, budgeting, assessment, and quality to improve the delivery of education and other services to all the institution's customers. The document addresses the common situation when an organization already has…

This book is designed to help businesspeople fill the fundamental communication gap that affects everyone who works in business, from employees to managers to executives. Its purposes are as follows: to provide a common language of work; to shape the common language into a model or paradigm of work that everyone can use to help meet workplace…

This study examined the extent to which states are adequately ensuring the health and safety of children who are cared for in informal care settings receiving public funds. Protections were analyzed for children receiving in-home care or family child care in settings that are legally exempt from state licensing or registration requirements. The…

This report presents findings of an investigation into the operations of Project L.I.F.E., a supportive apartment program which serves 72 persons with developmental disabilities in New York City. The introduction describes Project L.I.F.E. and its history and philosophy. The report then details the findings of the investigation, which involved…

This paper defines Total Quality Management (TQM), discusses its origins, and identifies its strengths and weaknesses as they apply to higher education. The paper defines TQM as a philosophy of organizations that defines quality and improves organizational performance and administrative systems. The system originated from statistical quality…