Building managers and owners often confront competing demands to reduce operating costs and increase revenues that can siphon funds and resources from other building management concerns such as indoor air quality (IAQ). This resource booklet, designed for use with the "Building Air Quality Guide," provides building owners and managers with an…

The purpose of this section is to specify the procedure for making changes to the ERIC database after the data involved have been announced in the abstract journals RIE or CIJE. As a matter of general ERIC policy, a document or journal article is not re-announced or re-entered into the database as a new accession for the purpose of accomplishing a…

Taguchi methods are methods of product quality improvement that analyze major contributions and how they can be controlled to reduce variability of poor performance. In this approach, knowledge is used to shorten testing. Taguchi methods are concerned with process improvement rather than with process measurement. This manual is designed to be used…

A program was conducted to improve the quality of food service through the training of 44 food and nutrition service employees in a 200-bed hospital. A 12-week quality control program was implemented to address four key areas: food temperatures, food accuracy, food quality, and dietary personnel. Learning strategies, emphasizing critical thinking…

There is now a need, just like in industry, for quality assurance in education, for injecting systematically planned and formal processes, precise definitions, objectivity, and measurability in education. The demand for educational excellence in industry is "out there," and companies in more advanced countries are partnering educational…

In an attempt to facilitate the dissemination of air quality information, an index was published and sent out to various community groups. A survey of the index recipients indicated that, while it satisfied some, there were definite limitations to the index that included the inability to predict air quality. (MA)

This study examines the relationship of the rated quality of university departments to other possible quality indicators in two physical and two social sciences. Additional objective measures include average number of academic jobs held, participation in professional organizations, percentage of faculty with doctorates, doctoral education quality,…

The pattern of uniformity now beginning to pervade the large state systems of higher education is examined. Pluralism and diversity in higher education are suggested as ways to improve quality and yet not reduce efforts at mass education. (DE)

This manual provides training for Migrant Education Program personnel in the areas of program purpose and history, identification and recruitment of eligible students, program services, and the Migrant Student Record Transfer System (MSRTS) and other interstate linkages. The identification and recruitment process consists of three interrelated…

A study addressed the issue of overpayments and other quality problems in the unemployment compensation (UC) program and was current as of June 1987. Principal findings are as follows: (1) overpayments constituted a major problem for the UC system as a whole; (2) high overpayment rates were symptomatic of fundamental problems including…

The need for information controls for college records management programs and the elements of program organization, planning, and management are discussed. Conditions at institutions that indicate a flaw in information control are identified, along with the benefits of a sound records management program. The management of an information and…

This manual provides assistance in developing and editing questions for the Medical Library Association General and Area of Concentration Examinations for Certification or Registration. After describing the certification procedures and the examination itself, suggestions for test item writers are provided, including preparing the item-as-a-whole,…

Federal statistics form the foundation and are the standard for private statistics. Reliable and accurate statistics are increasingly used in complex models of the economy and society that have become important tools for management of large business concerns and for policy planning in governmental bodies. Reductions in government funding threaten…

This paper explores the background to and process of quality circles as well as the implications of circles for training. In the first section, the emergence and growth of quality circles in Japan and the United States are traced. Next, the theoretical and conceptual bases of quality circles are examined, while section 3 looks at implementation in…