Features six articles on heating, ventilation, and air-conditioning systems for schools. Examines how to avoid air temperature complaints when choosing a system; special system features; engineers, indoor air quality, and schools; mechanical systems noise in classrooms; operation and management issues related to design; and details on bids and…

Examines the role and effectiveness of radio and television programs in distance and open learning systems based on a survey of students at Bangladesh Open University. Offers recommendations for improvements, including extending the time span, ensuring the quality of presentations, teacher involvement, and audio and video cassette…

Physician migration is a complex and multifaceted phenomenon that is intimately intertwined with medical education. Imbalances in the production of physicians lead to workforce shortages and surpluses that compromise the ability to deliver adequate and equitable health care to large parts of the world's population. In this overview, we address a…

Introduction: The American Board of Internal Medicine (ABIM) recognized that certification and recertification must be based on an assessment of performance in practice as well as an examination of medical knowledge. Physician self-assessment of practice performance is proposed as one method that certification boards may use to evaluate competence…

School nurses need to become more influential administrators, managers, and entrepreneurs. They must learn to lead and collaborate effectively in designing, implementing, and evaluating coordinated school health programs. Quality assurance is an essential ingredient in this process that requires accurate, timely, and confidential incident…

The conceptualization and empirical assessment of service quality in juvenile justice remains limited. There are few reports on programmatic attempts to assess satisfaction in juvenile justice programs or attempts to include what constitutes quality of service from multiple customer perspectives. This article describes a potential model, the Gap…

The nature of quality teaching and learning in higher education has been subject to ongoing research and debate. In distance learning programmes, "teaching" comprises several distinct tasks including the provision of distance learning materials and the support of students' learning when they are away from the campus. This study examined the nature…

Teaching quality emerged as a significant issue in higher education during the 90s. This led to the implementation of numerous quality control, assurance and enhancement schemes as institutions attempted to stay abreast of demands from various stakeholders in a rapidly changing educational environment. More recently, with the establishment of the…

For anyone in a leadership position, responsible for the performance of others, there is always an obvious concern with the quality of the work performed and the adherence to the mission, vision, values and culture of the organization. Traditional methods of assuring quality performance include some form of performance appraisal, giving feedback…

Evaluating schools has become a contentious issue in many countries. There seems to be a broad and growing consensus that some form of evaluation can on the one hand play a significant role in school improvement efforts, and on the other is also required to provide a reasonable level of public accountability appropriate in democratic societies.…

In policy research a frequent aim is to estimate treatment effects separately by subgroups. This endeavor becomes a methodological challenge when the subgroups are defined by post-treatment, rather than pre-treatment, variables because if analyses are performed in the same way as with pre-treatment variables, causal interpretations are no longer…

A fundamental challenge within business organizations (whether manufacturing or service, large or small) is posed by the difficulties associated with managing knowledge to integrate the long-term vision and strategic goals with daily working processes and with people. The traditional Western approach of "Management by Objectives" (MbO)…

Colleges and universities interact with multiple constituents or quality monitoring groups that require programme-level assessment of student learning. These required assessments might be used to demonstrate accountability, programme improvement or a combination of both. These demands often challenge instructional faculty to choose between the…

In 2006, the Canadian Council on Learning produced the first national overview of post-secondary education in Canada. The report, "Canadian Post-secondary Education: A Positive Record--An Uncertain Future," identified eight goals and objectives derived from the strategic plans for post-secondary education (PSE) that had been developed by…

Quality measures were originally developed for research aimed at describing the settings that children spend time in and identifying the characteristics of these environments that contribute to children's development. They were also developed to guide improvements in practice. Increasingly, however, measures of quality are being used for further…