Describes an interpersonal communication class in which students (1) become familiar with their personal conflict management style and (2) learn and practice a technique for managing conflict with a win-win approach. Details the six stages of the Managing Interpersonal Conflict (MIC) technique. (PD)

The key to successful family-school linkages is the RFV Quotient: risk, flak, and vulnerability. Educators need to be willing to open up communications and to deal with the conflicts that this will bring. (SJL)

This study examines the effectiveness exercises based on the cognitive conflict, existing within the child, between two representational systems related to temperature: the qualitative-verbal one and the quantitative-numerical one as these relate to the advancement of children's understanding of the concept of temperature. (Author/DS)

Distressed couples were more critical of each other and less responsive to each other's influence efforts. Distressed and nondistressed couples were similar in their frequencies of inquiries and solution proposals. Criticism and responsiveness were important predictors of both satisfaction with outcomes and attainment of resolutions. (Author)

At a time when universities are finding increasing difficulty in making ends meet, legal costs are seen as becoming a major problem. The Center for Mediation in Higher Education, an organization which espouses the use of third party neutrals to help adversaries negotiate, is described. (MLW)

A ten-step model for the assessment of a medical school learning environment was developed and implemented as a basis for the management and reduction of student stress. (Author)

Offers ten tips intended to help administrators make decisions and resolve conflicts. (Author/JM)

This approach to conflict-management training provides systematic training in coping skills. Trainees are encouraged to look at conflict from the viewpoint of management of personal reactions rather than solely from the problem-solving perspective. Suggested activities for self-examination and skills development are offered. (Author)

Efficacy in working with recollection can be increased by understanding reminiscence. Informative reminiscence involves recollection for the pleasure of reliving and retelling. Evaluative reminiscence has a more favorable resolution when it ranges over the lifetime and is shared. Obsessive reminiscence may result from guilt, stress or grief.…

Investigates the effects of self-disclosure and attitude similarity on the reduction of interpersonal conflict between interactants involved in playing a creative alternative game. Results indicate that self-disclosure accounted for 54 percent of the variance of conflict-reducing behavior, while attitude similarity accounted for 7 percent. (JMF)

The use of poetry in couples' groups is suggested to facilitate group process and break down resistance. Techniques include the use of reactions to a poem or song, the construction of poems, and the development of images. Poetry can help clients express feelings and examine communication patterns. (Author)

To determine if empirically derived dependent variables could differentiate typical conflict and accord discussions, couples engaged in conflict and accord discussions on topics rated prior to and following discussions. Discriminators were volume, criticism, disagreement and sarcasm. Variables which did not differentaite topics were swearing, rate…

Examines the use of rules-based communication during problematic situations, that is, the use of talk centering on the appropriateness of particular conduct in particular contexts. Discusses the use and implications of remediation, or rule application, and legislation, or rule creation, in problematic situations. (JMF)

The American Association of University Administrators (AAUA), an organization for administrators that offers a mediation service for resolving disputes concerning professional standards, is described. Causes of disputes, mediation procedures, users of AAUA's mediation service, selection of mediators, costs, reactions to the process, and mediation…

Presents an annotated bibliography of books which may provide bibliotherapy to primary grade students experiencing emotional or social conflict in coping with competition, divorce or change in family status, failure, peer group pressure, and alienation/rejection. (CMV)