The document is designed as a refresher course to help clerical-secretarial employees who take Gregg Shorthand Simplified or Diamond Jubilee work toward higher speed and accuracy. Its particular objectives are: to increase the secretary's ability to meet dictation requirements; to build an awareness of the importance of correspondence procedures, Government style practices, and shorthand shortcuts and tips necessary to maintain paperwork efficiency; and to encourage the secretary to strive continuously for excellence in shorthand. It contains sample dictation, brief forms, and a 70-page section on rules of grammar and style. (Author/AG)