A Study of the Communication Patterns of Participants in Consumer Health Electronic Discussion Groups.

Schoch, Natalie A.; White, Marilyn Domas

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ERIC Number: EJ557215

Record Type: CIJE

Publication Date: 1997

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0044-7870

EISSN: N/A

Available Date: N/A

A Study of the Communication Patterns of Participants in Consumer Health Electronic Discussion Groups.

Schoch, Natalie A.; White, Marilyn Domas

Proceedings of the ASIS Annual Meeting, v34 p280-92 1997

Compares the interactions in two listservs, one dealing with a chronic illness (diabetes), the other with a more acute disease (colon cancer). Analysis of 1000 messages from each list categorized messages by problem orientation and into socioemotional areas having positive and negative reactions and into task areas for asking questions and providing information. (Author/AEF)

Descriptors: Access to Information, Chronic Illness, Communication (Thought Transfer), Comparative Analysis, Computer Mediated Communication, Diseases, Group Discussion, Health, Information Networks, Information Sources, Interaction, Listservs, User Needs (Information)

Publication Type: Journal Articles; Reports - Research; Speeches/Meeting Papers

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A

Note: Paper presented at the ASIS Annual Meeting (60th, Washington, DC, November 1-6, 1997).