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Robert Lesley – ProQuest LLC, 2024
The focus of this study was derived from staggering attrition rates that it calls centers year over year. At times call centers post-COVID-19 pandemic saw attrition rates fluctuating between 30%-50%. With any job there are challenges that are faced. These attrition rates stand 28%-40% higher than the United States 2023 national attrition rates of…
Descriptors: Staff Orientation, Performance Based Assessment, Quality Assurance, Utilities
Yesim Ozansak Topcu; Buket Karadag; Gul Guler – Turkish Online Journal of Distance Education, 2025
The study used phenomenology to examine teacher candidates' metaphorical perceptions for measurement and evaluation practices in distance education. 210 teacher candidates at a foundation university in Istanbul were included in the study group. Researchers collected data using a three-part form. The first part gathered demographic information, the…
Descriptors: Preservice Teachers, Student Attitudes, Distance Education, Figurative Language
Chinedu Obi; Timothy Manyise; Eric Brako Dompreh; Khondker Murshed-e-Jahan; Cristiano M. Rossignoli – Journal of Agricultural Education and Extension, 2025
Purpose: This study delves into the effectiveness of local service providers (LSP) in improving production outcomes of small-scale aquaculture farmers in Bangladesh. Design/methodology/approach: To gauge the effectiveness of LSPs, the research employs a performance-based assessment approach, focusing on 1653 fish farming households distributed…
Descriptors: Foreign Countries, Extension Education, Community Services, Community Education
Tavares, Walter; Hodwitz, Kathryn; Rowland, Paula; Ng, Stella; Kuper, Ayelet; Friesen, Farah; Shwetz, Katherine; Brydges, Ryan – Advances in Health Sciences Education, 2021
Assessment practices have been increasingly informed by a range of philosophical positions. While generally beneficial, the addition of options can lead to misalignment in the philosophical assumptions associated with different features of assessment (e.g., the nature of constructs and competence, ways of assessing, validation approaches). Such…
Descriptors: Educational Philosophy, Evaluation Methods, Student Evaluation, Performance Based Assessment
Johns, Carolyn; Byerley, Cameron; Moore-Russo, Deborah; Rickard, Brian; Oien, Janet; Burks, Linda; James, Carolyn; Mills, Melissa; Heasom, William; Ferreira, Melissa; Mammo, Behailu – Teaching Mathematics and Its Applications, 2023
Evaluation has become a common, and even an expected, practice across undergraduate mathematics tutoring centres in the USA, UK and other countries. However, these evaluation efforts could benefit greatly from leveraging organizational theory research. In this study, we situate mathematics tutoring centres as non-profit organizations (NPOs) to…
Descriptors: Performance Based Assessment, Mathematics Instruction, Tutoring, Undergraduate Students
Olla, Rita; Houmanfar, Ramona A.; Esquierdo-Leal, Jovonnie L.; Crosswell, Laura H. – Journal of Behavioral Education, 2023
Modern societies need higher education systems that are strongly grounded on scientific knowledge and evidence-based teaching tools. This laboratory-based study extended Chase and Houmanfar (2009), examining the effects of basic and elaborate feedback on participants' performance measured with two sets of tests administered after a college-level…
Descriptors: Feedback (Response), Student Evaluation, Performance Based Assessment, College Students
Chin, Melissa; Pack, Rachael; Cristancho, Sayra – Advances in Health Sciences Education, 2023
The centrality of entrustable professional activities (EPAs) in competency-based medical education (CBME) is predicated on the assumption that low-stakes, high-frequency workplace-based assessments used in a programmatic approach will result in accurate and defensible judgments of competence. While there have been conversations in the literature…
Descriptors: Medical Education, Competency Based Education, Workplace Learning, Performance Based Assessment
Mascadri, Julia; Spina, Nerida; Spooner-Lane, Rebecca; Briant, Elizabeth – Assessment & Evaluation in Higher Education, 2023
Australia has recently implemented Teaching Performance Assessments (TPAs) as a national accreditation requirement to assess final year preservice teachers' classroom readiness. In 2019, an Australian university developed a TPA to meet this requirement, comprising three written components and one oral component. This exploratory study investigated…
Descriptors: Foreign Countries, Evaluators, Oral Language, Performance Based Assessment
Garcia, Manuel B. – Journal of Educational Computing Research, 2023
Computer programming is a difficult course for many students. Prior works advocated for group learning pedagogies in pursuit of higher-level reasoning and conceptual understanding. However, the methodological gaps in existing implementations warrant further research. This study conducted a three-armed cluster-randomized controlled trial to…
Descriptors: Computer Science Education, Programming, Cooperative Learning, Apprenticeships
Nicole D. Perez; Patrick D. Dempsey – Learning Assistance Review, 2023
Indirect and direct assessment methods have a long standing history in college learning centers. Being more resource-intensive and time-consuming, direct assessment methods are often underrepresented in the literature and in practice. This paper presents a case study of how a pretest-posttest assessment initiative was designed to measure student…
Descriptors: Performance Based Assessment, College Students, Learning Laboratories, Pretests Posttests
Vincent Okot – ProQuest LLC, 2023
This descriptive correlational study examined the predictive relationships between ACT composite scores, high school GPA, ACT testing attempts, and gender with teacher candidate's overall performance on the edTPA and each of the three edTPA instructional tasks (Task 1, Task 2, and Task 3). The edTPA is a portfolio-based subject-specific teaching…
Descriptors: College Entrance Examinations, Performance Based Assessment, Preservice Teachers, Student Teachers
Ellie Renae Bowen – ProQuest LLC, 2023
The educative Teacher Performance Assessment (edTPA) has been adopted by many state legislatures and teacher preparation programs (TPP). These states require teacher candidates to pass the edTPA with a state-specific passing score to be recommended for licensure. In the 19 states where passing the edTPA has not been required as a condition of…
Descriptors: Interrater Reliability, Teacher Evaluation, Rating Scales, Performance Based Assessment
Daniel Carroll; Lida J. Uribe-Flórez; Yu-Hui Ching; Ross Perkins; Elizabeth Figus – TechTrends: Linking Research and Practice to Improve Learning, 2023
There has been a move toward personalized learning and alternative types of authentic assessment in K-12 education. This shift has been partly driven by increases in the available technology that can support those types of changes. This qualitative study aimed at understanding the experience of learners in a first-year physics class working with…
Descriptors: Student Experience, Electronic Publishing, Portfolios (Background Materials), High School Students
Qizhang Sun; Zhaolin Lu; Xipei Ren – International Journal of Art & Design Education, 2024
Theoretical studies and perspectives have argued that humanities positively influence art and design learning performance, yet little study has tested this argument empirically. Further than testing the impact of humanities on art and design learning performance, the present study explores how humanities influence art and design learning…
Descriptors: Humanities Instruction, Humanistic Education, Gender Differences, Performance Based Assessment
Hidayah Mohd Fadzil – Malaysian Online Journal of Educational Sciences, 2024
In line with government policy to enforce classroom-based assessment (CBA) for lower primary school, science teachers need to focus more on student's character building through establishing a fun and meaningful teaching and learning culture. Based on the standards-based school curriculum, assessment must be done holistically and authentically as…
Descriptors: Science Teachers, Teacher Attitudes, Computer Assisted Testing, Evaluation Methods