A discussion of focus groups in college marketing planning looks at the applicability of the approach, describes important considerations in focus group research, and provides step-by-step guidelines for conducting such groups. The technique's advantages are illustrated in an actual case in which the approach saved valuable institutional…

The Pennsylvania State University national alumni admissions program involves alumni in direct recruitment of undergraduate students. This is a major service to the institution, increasing friends of the college and contacts with organizations, clubs, local high schools, and prospective students. Most important, it provides local contacts for…

A revision in the federal regulations governing audits of student financial aid programs will require changes in present practices concerning student aid "servicers" that administer financial aid in small institutions and may lead to modifications in servicing contracts and financial terms. The new requirements are described in detail. (MSE)

This introductory article describes current research on student loans in developing countries and concludes that student loans in these countries are feasible, can promote wider cost sharing, and can help to generate additional resources for higher education but only if loan programs are well designed and efficiently managed. (Author/DB)

Sally Helgesen's book, "The Female Advantage: Women's Ways of Leadership," is reviewed. The book was based on a survey of women concerning leadership and addresses gender differences in management and leadership styles; management as a circular process; group communication; and leader roles. (MSE)

A listing of new software packages appropriate to college alumni and fund-raising program administration includes 26 packages for personal computer systems and 25 for larger systems. Listings include the name and address of the vendor, contact person's name and telephone number, software titles, software cost, hardware, and intended institutional…

Fourteen principles for successful operation of a small collegiate alumni program are presented. They address such issues as planning, setting priorities, making decisions, routinizing procedures, using technology, creating a climate for cooperation and productivity, getting volunteers, keeping staff longer, and maintaining a balance between…

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

A California State University study of alternative job design approaches in the university's information technology community is described. The study was designed to develop a job design approach that could adapt to changing skill requirements, promote continuous acquisition of skills for knowledge-based employees, and improve organizational…

Describes the author's experiences and challenges as president of the National Catholic Educational Association between 1967-74, including the challenges of Vatican II and new developments in education. Indicates that the period, which began in financial and educational crisis, was a period of professional improvement in Catholic education. (MAB)

Advice to help a college or school development officer work effectively with a new chief executive officer includes participating in the search, making early contacts with the new administrator, coordinating working styles, keeping staff informed and comfortable with new processes, and launching new fund-raising initiatives as soon as possible.…

A computerized mechanism for client tracking linked to a management information system (MIS) is presented. The MIS can thus serve several evaluation functions. Features of the MIS are illustrated through a previous study of a project for pregnant and postpartum chemically dependent women. (SLD)

The Teachers Insurance and Annuities Association's (TIAA) College Retirement and Equity Fund is criticized for its low returns and its chief executive officer's recent salary raise. It is said to be in need of additional regulation and policyholder involvement. A TIAA vice president responds that the analysis given is inaccurate and misleading.…

The Colorado School of Mines' experience illustrates that with good planning and enough money, a small university can provide a high level of waste management service, complying with government regulations. Considerations in developing the plan include a segregation scheme for incompatible materials, vehicle selection, and costs of ongoing…

Returned questionnaires of 440 early intervention specialists in Bavaria, Germany, were analyzed to evaluate the organization of early intervention programs, goals, attitudes, functions of interdisciplinary teams, time utilization, referrals, and special centers for children with attention deficit disorders. Six recommendations are offered.…