Increasingly organizations are recognizing the value of establishing close relationships with their customers. Despite this, research has not deeply explored how the intangible aspects of relational exchange such as customer satisfaction, as well as affective commitment, calculative commitment, and trust, combine to determine loyalty in the…

Buckner (1988) extensively reviewed theoretical concepts proposed by a variety of scholars and developed the Neighborhood Cohesion Instrument (NCI) to measure three latent constructs (attraction to neighborhood, neighboring, and psychological sense of community). This instrument has been applied in most Western countries. The purpose of this…

Some studies on mental health outcomes research have found that when clients and therapists are ethnically or racially matched, this tends to be related to greater satisfaction and better outcomes. However, the precise underlying mechanism for the match effect has not been extensively examined. In this experimental study, we tested the effect of…

To realize the benefits of item response theory (IRT), one must have model-data fit. One facet of a model-data fit investigation involves assessing the tenability of the conditional item independence (CII) assumption. In this Monte Carlo study, the comparative performance of 10 indices for identifying conditional item dependence is assessed. The…

The aim of the present study was to test the factor structure, convergent validity, and reliability of the Functions of Identity Scale (FIS) on a Turkish college sample. FIS is a 15 item, self-report instrument consisting of five scales. In line with the original version, both the exploratory and confirmatory factor analysis revealed a five-factor…

Purpose: The purpose of this study is to validate, in an Italian sample, a multidimensional training motivation measure (T-VIES-it) based on expectancy (VIE) theory, and to examine the nomological network surrounding the construct. Design/methodology/approach: Using a cross-sectional design study, 258 public sector employees in Northeast Italy…

The current study proposed that empathy may indirectly play a protective role for adolescents in drug use behaviors and that this relationship will be mediated by self-regulatory strategies found in drug refusal efficacy. We predict that empathy will be linked to prosocial behavior and aggression, though we do not believe that they will mediate…

Using a sample of Chinese college students (n = 216), the present study showed that future-oriented coping negatively correlated with perceived pressure and positively correlated with successful job hunting. The relationship between proactive coping and preventive coping was also explored. Structural equation modeling suggested that a sequence…

According to cognitive information processing theory, career thoughts mediate the relationship between career and life stress and the ensuing career decision state. Using a sample of 232 college students and structural equation modeling, this study found that an increase in career and life stress was associated with an increase in negative career…

This study examined the relationship between self-reported childhood physical and sexual abuse, romantic relationship quality, possible gender differences, and clinical implications. Three hundred thirty-eight women and 296 men who sought services at a university mental health clinic in the northeast region of the United States completed a…

Observed child care quality and parent perceptions of child care quality received by children in poor (below Federal Poverty Line, FPL), low-income (between FPL and 200% of FPL), and non-low-income families were examined. Observations were completed in 359 center- and home-based child care programs in four Midwestern states and surveys were…

This study tested a new model of the occupational decision-making processes of senior high-school students, which incorporates cultural and motivational perspectives. A theoretical framework guided the study. A refined version of a previously used survey instrument was administered to 566 Australian Grade 11 students attending a stratified random…

The purpose of this study was to examine the factorial validity of the MBI-SS in Korean students. Specifically, we investigated whether the original three-factor structure of the MBI-SS was appropriate for use with Korean students. In addition, by running multi-group structural equation model analyses with factorial invariance tests simultaneously…

This study focused on the relationship among language, behavior, cognitive ability, and academic performance constructs for school-aged students identified with educational disabilities. The authors provide a review of research findings in regard to the language and academic deficits of students with emotional disturbance (ED) and specific…

Central in this study is the relationship between the pedagogical approach and generic skill development in the first 10 weeks at university, students' perception of the fit between secondary and university education and first-year achievement. Information regarding the pedagogical approach and generic skill development was gathered through…