Either losing or winning an employment discrimination case can be financially devastating to a college or university. A prevention plan includes: changing the attitudes of individuals throughout the institution; reviewing policies and practices; fostering better communication; encouraging cooperation between administrators and human resource…

Discusses information and communication technologies (ICT) in Nigerian print media and explores socioeconomic factors associated with the adoption and use of ICT by the media. Topics include ICT in the Third World; organizational goals; profitability; organizational communication; productivity; openness of workers to change; inflation; wages;…

According to Corman (1995), theory and practice are two sides of the same coin. Each is essential for effective function in organizational contexts and effective teaching in organizational communication courses. However, the classroom experience can benefit from increased efforts to provide students with activities that allow them to apply theory…

Many researchers and practitioners contend that all institutions respond to changing market need and can create competitive advantage through innovation and creativity. Each year, institutions expend significant resources developing new products and processes and yet research shows that more than half these initiatives fail. Successful…

In November 1991, a study was conducted to assess the corporate culture and state of communication at Victor Valley College (VVC), in Victorville, California. The study was designed to determine the extent to which "trust" or "distrust" existed at VVC, and whether the lack of communication on campus was real or perceived. Study…

This learning module, which is part of a management and supervisor training program for managers and supervisors employed at the Department of Energy's Waste Isolation Division, is designed to enable trainees to identify regulatory organizations and oversight groups and monitor and provide guidance in the implementation of the requirements of…

This book, designed to assist business managers in their efforts to initiate or enhance existing programs for cost-effective disability management and achieve the spirit of the Americans with Disabilities Act (ADA), presents case studies of over 30 companies who are successfully complying with the (ADA). The first two chapters of the book describe…

This paper describes a system that facilitates and encourages the sharing of knowledge among groups of users within or across organizations. KSE (Knowledge Sharing Environment) is a system of information agents for organizing, summarizing, and sharing knowledge from a number of sources, including the World Wide Web, an organization's internal…

The seventh in a series providing yearly reviews and syntheses of developments in the field of communication, this volume contains disciplinary reviews and commentaries on topics of general interest to scholars and researchers and discussions of current research in a variety of areas. The 40 articles in the volume are arranged according to the…

Most organizational problems are communication problems. The administrator must employ strategies for listening to employees (personal listening), and must allow the employees to participate in the decision-making process (corporate listening). The Marietta City School System (Georgia) employed several strategies to deal with the passive…

The problems faced by limited-English-proficient workers in the United States, particularly Indochinese immigrants with low-level English skills and little understanding of American culture are discussed. Classroom techniques and activities to familiarize LEP workers with the training process and to teach them workplace communication skills are…

Educational public relations (PR) is a planned and systematic management function designed to help improve the programs and services of an educational organization. The standards and techniques discussed in this guide are based on the nearly 50 years of experience of the National School Public Relations Association (NSPRA). The guidebook offers…

This trainer's guide is intended to assist supervisors of work-based career training projects in familiarizing students with abbreviations, acronyms, and terminology that are commonly used in the workplace. The guide is one in a series of core curriculum modules that is intended for use in combination on- and off-the-job programs to familiarize…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 23 titles deal with a variety of topics, including the following: (1) increasing patient communication through modeling; (2) an analysis of elementary Yeshiva school principals' and faculties' perceived leadership behavior and…

Since the position of the educational office employee is unique, there has been little formal education available other than the basic office skills. It has been necessary, therefore, for employees to learn on the job and to provide their own specialized training. This specialized training has been met by office personnel through the National…