Both undergraduate academic advising and Hispanic-Serving Institutions (HSIs) play a key role in Latinx student success. The purpose of this intrinsic case study was to explore servingness within the context of undergraduate academic advising at Border University (BU) -- an HSI on the U.S.-Mexico border. The overarching research questions were: 1)…

This study examined the impact of a newly created Academic Advising Professional Development (AAPD) online program focused on the three major components of the "Concept of Academic Advising" for new and experienced advisors. The four-unit training, created in Blackboard, was designed to educate advisors on the meaning and application of…

A cursory review of scholarly articles concerning community colleges will undoubtedly result in references to the ''cooling out'' function of academic advising. This theory remains among one of the most cited critiques of these institutions to date. Many scholars have debated the accuracy of the assertion, arguing that community college advisors…

Academic advisors in higher education interact and engage with students in various academic disciplines from freshman year through graduation, and have the greatest opportunity to impact students' sense of belonging to their universities. During a time of global hardship in education, it is crucial to equip frontline student-facing personnel with…

Academic advising is one of the few ways that institutions of higher education exert influence on student success and retention, though the organizational conditions that promote these outcomes are not well understood in the literature or in practice. Nor is it clear how advisors come to understand their role and associated expectations. This…

The COVID-19 pandemic constrained higher education institutions to switch to online teaching, which led to major changes in students' learning behavior, affecting their overall performance. Thus, students' academic performance needs to be meticulously monitored to help institutions identify students at risk of academic failure, preventing them…

Numerous women spend their entire careers in academic advising though it is not clear whether women stay in these roles because they experience high levels of personal wellbeing and meaningfulness or because they experience limitations in their career management. Though the field of academic advising is heavily populated by women negligible…

While community colleges intend for their students to complete their associate degree before transferring to a university, that is not always the case. Many students transfer when they are only a few course credits short of an associate degree. The study was conducted at a public university in Texas. The option of the reverse transfer process…

The increasing enrollment of nontraditional students in online degree programs has underscored the importance of effective academic advising practices. These students, often over the age of 25 and juggling full-time employment and family responsibilities, encounter unique challenges in navigating the asynchronous, online learning environment.…

The purpose of this qualitative descriptive study was to explore how academic advisors describe the influence of manager support on their competence and confidence in the Southwest United States. The theoretical foundation selected to guide this study was the Self-efficacy Theory. Two research questions were developed for the investigation: 1) How…

Part of a larger study exploring leadership development opportunities for academic advisors of color at a predominantly white institution, this paper focuses on the lived experiences of academic advisors of color. Through an understanding of race theory, a critical race lens is used to examine the predominantly white institution and the narratives…

Academic advisors have played an essential role within higher education institutions. Not only did academic advisors assist students in selecting courses/scheduling, but advisors could also help address students' substance use concerns. These concerns could be a factor preventing students from graduating. Students with substance use concerns who…

Academic advisors can have a positive impact on the progress of an increasingly diverse student population in higher education, but there is no required professional certification or educational background for academic advisors. The lack of required certification puts the onus for academic advisor training and professional development on the…

Academic Advising values and approaches can often conflict with the culture, norms, and practices within an institution. The purpose of this study is to explore the values that academic advisors bring to their work, how those values might conflict with the practices of their universities, and how advisors navigate conflicting values and advocate…

Academic advisors are an invaluable and steadfast component of leadership students' higher education experience (Hunter & White, 2004; Mann, 2020; Museus, 2021; Spratley, 2020). Yet, given the myriad student paths and preferences, advising calls for flexibility, commitment, and personalization. Applying growth mindset and design thinking to…