Plans and programs come in response to need. Citizens of our democracy have need of greater opportunities for truth-seeking under competent guidance. The people are hungry for increased understanding of the problems which beset them and their communities. They have a right to expect their institutions of education to give them help in their study…

Discussion of cataloging backlogs in academic libraries focuses on a project at the University of Virginia that used an online catalog to control and reduce a backlog, increase patron access to uncataloged items, and train staff in the creation of online records. Future projects are also discussed. (Contains 14 references.) (LRW)

Discusses the Wright State University (Ohio) Library policy directive on customer service, and suggests this document as a model to follow in setting up service standards or guidelines for depository-library services. Draft-depository library public-service guidelines for government information in electronic format are appended. (JAK)

The Commissioner of Education reviews the work of the office, and provides discussion and data, with some diagrams on the following topics: six-year summary of institutions, instructors, and students; enrollment and attendance of the school-age population; public school teacher employment and salaries; per-capita expenditures on ungraded schools…

Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…

Discussion of resistance to technological changes in libraries focuses on a study conducted at Algoma University College (Canada) to determine library users' reactions to the online catalog. The coexistence of traditional card catalogs and online catalogs is discussed, and the importance of the role public service staff play is emphasized. (nine…

Describes the emerging position of electronic services librarian. Explains how the position was created to meet the demands of OPACs (online public access catalogs), computers and CD-ROMs, the Internet, and multimedia applications in academic libraries. Topics include the gap between user services librarians and technical specialists, hiring…

In today's electronic environment, government information librarians face new challenges, especially in the arena of quality public-service provision. Given the lack of clear guidelines that Federal Depository Library Program participants follow, and based upon suggested guidelines of reference-oriented literature, a new set of public services…

Part 1 of the education directories for 1919 and 1920 includes U.S. Department of Interior government educational activities. The contents include various government departments and independent establishments including the Library of Congress and the Commission of Fine Arts. Part 2 describes public school systems. The contents include principal…

The access barriers to distance education faced by inservice and preservice career and technical education (CTE) majors were examined through a survey of 76 students enrolled in undergraduate- and graduate-level CTE education programs. Completed questionnaires were received from 60 students (response rate, 78.9%). Forty respondents worked…